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The Excelsior, Hong Kong

4.0 of 5
No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Amenities
Special offer
Luxury Breaks
Ranked #57 of 346 hotels in Hong Kong
4.0 of 5 stars 552 Reviews
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552 reviews from our community

What travellers say about this hotel
  • Causeway bay(26)
  • Very good(13)
  • Excelsior Hotel(8)
  • Executive Lounge(8)
  • Top floor(7)
  • Victoria park(4)
  • Dickens bar(4)
  • Shopping area(3)
  • World Trade Centre(3)
Traveller rating
    192
    239
    91
    23
    7
Only show reviews for Family (53) | Couples (135) | Business (171)
Date Rating
paul w
London, United Kingdom
Senior Contributor
44 reviews
18 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

Just returned from a work trip and as usual the Hotel delivered. Staying on the 24th floor provides some great views although on this visit my view was at the side so was unable to see the city or harbour. The rooms are spacious and clean with a flat screen TV and all usual amenities. I had some difficulty getting... More

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PeterAngliongto
Manila, Philippines
Contributor
16 reviews
7 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW

Have stayed here several times, including last week in the 19th floor and last year on the club floor. One of the great things is obviously the location, it's right besides everything, walking distance to michelin rated restaurants, literally right besides tons of shops and food outlets. The hotel itself I liken to a zoo, it's huge and there are... More

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ThatMrRobinson
Birmingham, United Kingdom
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 11 February 2012 NEW

Stayed here for two nights, fantastic location close to one of the main shopping areas and MTR underground station just a few yards down the road. Hotel very has a very modern lobby area with an excellent reception, efficient and polite staff and very helpful concierge and porters never far away. Exiting the elevators it is fair to say that... More

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Xan2010
Singapore, Singapore
Contributor
11 reviews
9 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW

Have stayed here the 3 times over the past years for a biz convention. Excellent spread for breakfast. Service staff are very attentive - from waiters to the front desk. In particular the mostly Indian door man in "red", are epitome of the good service culture here. Situated right by the harbour and the noon day gun (don't be alarmed,... More

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HongKong27
London, United Kingdom
Senior Contributor
41 reviews
6 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW

We stayed here in January 2010 and decided to return to celebrate my birthday this January 2012. This hotel does not disappoint - the Concierge's department is superb the best one I have ever encountered - nothing is too much trouble for them to help you with and advise. The staff in the Dickens Bar are great - if you... More

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vegas657
portsmouth
Contributor
16 reviews
4 helpful votes
5 of 5 stars Reviewed 7 February 2012

I have stayed in the excelsior on at least 6 or 7 occaisions now when travelling through HK to go to China. Its a great hotel and has sort of a colonial feel. The bar in the basement is a great venue for a good few beers after a long days work and over the road (out the back door... More

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gillod
barcelona
Reviewer
5 reviews
4 helpful votes
4 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

Having done a few reviews now, I decided to focus on the things that are more important to me personally. Here goes. Keys are handed out without staff mentioning my room number. There are plenty of staff in the lobby. In the room, there are two plugs in front of the mirror, with adaptors, which is great. There is hair... More

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Sri13
Bangalore, India
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 31 January 2012

I happened to stay at this hotel for the first time when I was traveling on work. Got in, early morning ~2am and went to bed. Woke up to such an awesome sight of the harbour that I spend a few hours at the window.The rooms are spacious and the staff are friendly. Didnt try the food in the hotel.... More

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RandB264
Wirral
Contributor
13 reviews
16 helpful votes
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

This hotel is located on the waterfront of Hong Kong harbour. It has great views from the rooms on the front and is close to the MTR undergound station, shopping areas and bus/tram routes.The staff are extremely helpful, efficient and friendly. It was a joy to be staying here for the 10 nights that we did. We had very wide... More

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HexhamDave
Northumberland
Contributor
13 reviews
19 helpful votes
5 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

We stayed for a week as a long planned birthday trip for my wife and our first return to Hong Kong after living there for four years in the seventies. The Excelsior had been one of our regular haunts and we decided to stay there mainly because of its location in Causeway Bay and proximity to the MTR station. We... More

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The Excelsior, Hong Kong Also Known As

  • Mandarin Oriental Hong Kong
  • Excelsior Hotel Hong Kong
  • Excelsior Hong Kong
Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China

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