Due to a change in employer last year, I am now travelling to similar places, but staying in different hotels. I was a little disappointed that my new company did not have the Crowne Plaza on it's approved list, so took a chance on this hotel, with which I was unfamiliar. From the moment I arrived in my airport limo... More

I recently stayed at this 56 story high, 560 plus room sanctuary of luxury, recognized as one of the most prestigious hotel in the neon-lit vibrant city. My Harbor View at the Horizon Club floor level was awesome.Hotel staff performance was of the highest standard- they were always smiling and ready to help to make the stay comfortable .The location... More

Stayed here for 5 days recently for business and was impressed with the hotel. The staff really make an effort especially the guys out front who are always very eager to arrange a cab for you. I went for a run one very hot and humid morning and upon return was greeted outside the hotel with a bottle of ice... More

Stayed here for 3 nights, it was totally worth it. Hotel staff performance was excellent, food was awesome and the room was amazing. Everything about this property was amazing, my uploaded photos tell everything. Next to the hotel is Pacific Place Mall, there are lots of nice restaurants and bars around. After staying at several Shangri-La properties especially this one,... More

have stayed here 3 times now and found it to be a majestic hotel. It offers wonderful rooms, the lounge is perfect for a relax at the end of the day. Spa facilities - perfect, outside pool and spa - great. Staff are fantastic, helpful and happy to do what they can to make your stay wonderful. Close to the... More

I have stayed at other properties in this chain but this one is a true 5 star with the very best personal service of any hotel that I have stayed, The registration, ambience and decor, the setting and especially the people are all the best. The closest standard to which I can compare is the Ritz in Singapore. The restaurants,... More

Our 4 night stay at the Island Shangrila was wonderful. From the first moment, being picked up at the airport by a private car ( arranged and paid in advance) we were treated royally. the room was exceptional with a great view over the water and Kowloon. The bathroom was extravagant with lovely products. The staff was very friendly and... More

I've stayed at this hotel before and it is slowly becoming my "home away from home" when I am in Hong Kong. The service here is second to none and is absolutely superb. The views from the room are great. The breakfast is very good and the food overall is divine. The rooms are spacious and like always, extremely well... More

As often the case in with Asian 5 star hotels, my experience with hotel staff, was excellent; courteous, friendly and help full staff while not being overly pushy. Great rooms and facilities. I used the Limo service to and from the airport, which while expensive is a joy with seamless service and Wifi in the Limo.