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Sheraton Hong Kong Hotel & Towers

4.5 of 5
No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China (Tsim Sha Tsui)
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Sheraton Hong Kong Hotel & Towers
Ranked #59 of 506 hotels in Hong Kong
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1,188 reviews from our community

Traveller rating
    480
    502
    146
    48
    12
See reviews for
Families
197
 
Couples
298
 
Solo
136
 
Business
356
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
dallas, tx
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 25 May 2013 NEW

I'm currently staying here and the service is fantastic. Walking distance to the shops, MTR and harbor makes this s great location. I enjoy staying here due to the well appointed rooms and the breakfast here is one of the best around. I look forward to my return.

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See 3 more reviews by burtbarber for Hong Kong
Melbourne, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Okay so it's not the newest or grandest of all the hotels in Hong Kong but it's just as you would expect - clean, well appointed, competent and friendly staff and comfortable. I am travelling for business and its perfect as a business travellers hotel - rooms are very quiet and a really good size. They are modern, lovely furnishings,... More

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SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review
24 May 2013

Dear Cindi D, Thank you for staying with us and it is to our great pleasure to learn you've fully enjoyed our accommodation and service. We very much look forward to bringing you another delightful stay before long. With warmest regards, Charles Woo Managing Director Sheraton Hong Kong Hotel & Towers More

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

This hotel is at the center of the tourist area and can be connected to almost any part of Hong Kong by the MTR. From the higher floor, you can also have a view of the harbor and Hong Kong island. The view is fantastic. There are a few very interesting museums--art, planetarium, history and cultural museums, are all within... More

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SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review
24 May 2013

Dear chicbean, A big thank you for your warm compliments and support for Sheraton Hong Kong. It has been a great pleasure reading about your wonderful Towers experience and that is precisely what we are trying to extend to our guests. The team and I sincerely look forward to welcoming your return in the years to come. With warmest regards,... More

Leicester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013 NEW

Great location. Amazing views friendly and efficient staff. Views from the bar on the 18th floor . Negative point, slow with drink orders and always ask for canned soft drinks. Otherwise a fantastic memorable trip.

Was this review helpful? Yes 1
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review
24 May 2013

Dear Helen P, Thank you for sharing your wonderful experience at Sky Lounge with us and we hope the fantastic night view will be one of your best memories of Hong Kong. Please also rest assured your feedback regarding service order will be shared with our food and beverage team for review and immediate improvements. We sincerely look forward to... More

INDIA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

A perfect business / family getaway tucked in the shopping district of Tsim sha Tsui, i find Sheraton hong kong (Club Floor) a perfect place to experience the city and enjoy hospitality of a true star category hotel.

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SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review
22 May 2013

Dear Rajreviews, Thank you for staying with us and it is particularly encouraging to hear from our happy guests. The team and I sincerely look forward to welcoming your return very soon. With warmest regards, Charles Woo Managing Director Sheraton Hong Kong Hotel & Towers More

South East England
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 18 May 2013

This hotel is difficult to rate. Staff is EXCELLENT. TRULY EXCELLENT. It's not easy training hotel staff but whomever trains them is a genius! We booked a club floor room for a romantic getaway (we live in HK). Concierge, club floor check-in, and lounge staff, breakfast staff etc were as I said excellent. The lounge is a bit of a... More

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SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review
22 May 2013

Dear theintrepidfox, Thank you for staying with us on your special occasion. While we are delighted to receive your warm compliments on our service, we are appreciative of your feedback regarding our Towers Lounge and in-room amenities. Your comments are invaluable for the planning of our upcoming hotel refurbishment and we look forward to bringing you another enjoyable stay in... More

Hallandale Beach, Florida
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 May 2013

This hotel has been revamped and is top quality. Ask for a harbour facing room, the views are great! The location is close to the ferry and it is the best way to reach Hong Kong from Kowloon. If you want a great steak, Morton's is on the 4th floor, I suggest making reservations. This hotel is 5 star all... More

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See 2 more reviews by Merrick F for Hong Kong
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review
19 May 2013

Dear Merrick F, Thank you for staying with us and we are glad that your enjoyed the view from your room as much as we do. Also, it is great to learn that our central location added convenience to your stay. On your next visit, wherever you would like to enjoy a meal, our concierge team is more than happy... More

Portland, Oregon, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 14 May 2013

Last week (May 8-10, 2013) I was in charge of a small meeting (<45 people) with participants who live around the globe. I had stayed at Sheraton Hong Kong and Towers a few times with a friend on a leisure basis and always had a great experience. In February I visited HK to check out seven hotels, and the Sheraton... More

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See 3 more reviews by Maja B for Hong Kong
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review
19 May 2013

Dear Maja B, Thank you for choosing Sheraton Hong Kong as your meeting partner. It is always our pleasure to be of your service and it is particularly encouraging to learn that our associates had left you and your guests with a lasting impression on their attentiveness. I am proud to share your warm compliment with the team and we... More

Jakarta, Indonesia
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 May 2013 via mobile

Stayed for 2 nites in this hotel, quite nice experienced. Location wise is very good, facing the harbor and arround the shopping area. The MTR station about 5 min walking distance, got out in Tsim Sha Tsui station. Exit P go directly near the hotel. Value for money and as expected good service.

Was this review helpful? Yes
See 2 more reviews by Eva L for Hong Kong
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review
14 May 2013

Dear Eva L, Thank you for staying with us and we are glad you find our hotel location convenient for you in exploring the city. We look forward to welcoming your return very soon. With warmest regards, Charles Woo Managing Director Sheraton Hong Kong Hotel & Towers More

Florence, Alabama
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 May 2013

Stayed at this hotel 2 separate times during recent trip to china and was very happy with this choice. We stayed in room 1571 which offered a great view of the harbor. Room was small but extremely clean and beds were perfect. If you need to get to Hung Hom station it's maybe a 10 minute taxi ride and about... More

Was this review helpful? Yes
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review
9 May 2013

Dear khaden, Thank you for staying with us and it's great to learn that the satisfying experience is going to bring you back to our hotel on your next visit to Hong Kong. The team and I look forward to welcoming you again in the near future. With warmest regards, Charles Woo Managing Director Sheraton Hong Kong Hotel & Towers More

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Hotel Summarization (Beta)

What travellers say

  • Nathan road(66)
  • Great location(37)
  • Star ferry(34)
  • Harbour view room(25)
  • Light show(17)
  • Tsim Sha Tsui(12)
  • Very good(9)
  • Sky lounge(8)
  • Buffet breakfast(7)
  • Rooftop pool(7)

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#42 Business Hotels in Hong Kong
#45 Family Hotels in Hong Kong
#49 Luxury Hotels in Hong Kong
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Sheraton Hong Kong Hotel & Towers is conveniently located at the heart of the business and shopping district in Tsim Sha Tsui, overlooking the breathtaking views of Victoria Harbour. There are 8 restaurants and lounges on site. The subway station (MTR) and Star Ferry are only steps away, connecting you to major areas of the city and Mainland China. Hong Kong International Airport is only 35 minutes away by car. ... more   less 
Reservation Options:
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Sheraton Hong Kong Hotel
Sheraton Hong Kong
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers

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Sheraton Hong Kong Hotel & Towers
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