On first impression the lobby was very lovely and the staff very friendly. The décor in the room was gorgeous with a awe inspiring view of the Potala Palace. BUT I have never slept on a bed so very hard!! It was as if it were a box spring with the mattress gone! It managed to press into every pressure... More

The room itself was very clean and large. No view. While I didn't need their services for altitude sickness, several in my group did, and they were very accommodating with providing oxygen. Breakfast was fine. Agree that the beds were rock hard, though my fatigue overcome that! Rugs in reception area of lobby badly needed cleaning. I sent some laundry... More

Stayed at the hotel from September 27-29. Nice and clean but the bed was as hard as a rock. If I had an extra blanket, I would have slept on the comforter and covered up with the blanket. Would not stay there again.

After reading the previous negative room comments - I must have stayed in a higher category room. I loved the nice room decor and humidifier. There was always someone at the front desk that spoke English. The buffet was ample and I appreciated the free internet usage. Although I liked the hotel, I agree that the floors/carpet in the public... More

We recently returned from a 3-week trip to China and spent two nights in Tibet at the Xin Ding Hotel. The location was excellent, but the hotel itself was a disappointment. The hotel lobby was beautiful, but the staff did not speak English. Our room had no view, had dirty carpets, and was dry and smelled of mold, probably from... More

We stayed for 4 nights and had no complaints of the temperature in the room. We had reserved one queen bed and received a twin. We did not have a "view" room, but we could get lovely pic by opening up the screen and getting a very good shot of the Potala palace. Breakfast was good- made to order eggs... More

Like the other reviews, this is a mixed bag. The view from our room was fantastic - a straight shot of the Portola Palace. The room was a little worn, but the bed was comfortable and the shower was good. The problem was the room, and the hotel, were freezing. They brought us a funky heater which helped, but we... More

I was recently in Lhasa on holiday, and stayed at the Xin Ding Hotel for 3 nights. The location was good, and I think the facilities were adequate, but the service was appalling. I initially thought my headaches and nausea were due to the altitude, but later realised it was because of lack of ventilation - I felt a lot... More

Location was great, but were sadly let down by the service. We stayed 3 nights but didn't get a single night's sleep. Room temp fixed at 26C but staff would change rooms for us. Instead, they told us that the thermostat was not accurate, and the temp was lower than displayed. Room not made, and when they finally did, bathroom... More