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Hotel Ciputra Jakarta

4.0 of 5
Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia (Grogol Petamburan)
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Hotel Ciputra Jakarta
Ranked #25 of 239 hotels in Jakarta
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137 reviews from our community

    Trip type
Traveller rating
    36
    68
    22
    9
    2
Date Rating
Bahrain
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

We stayed at the Hotel Ciputra in May 2013 when traveling in Indonesia. We called the hotel the day before our departure and arranged for airport pick-up for two adults, one child, and three large suitcases. Even though our flight was nearly an hour late, as soon as we cleared immigration, we were met by Joco who got us swiftly... More

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review
22 May 2013

Dear WeLuvBah, Thank you for your recent stay at Hotel Ciputra Jakarta and for the excellent review of your experiences at the hotel and our surrounding area. It certainly has made me and the associates working here so very proud of the job we have done. It is an extensive review and we really thank you for the time you... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

Most easily accessible by taxi (they are incredibly cheap in the indonesian capital), the hotel's staff provides guests with all that is needed for touring the city. Spacious rooms, excellent cable and an outstanding breakfast await. The mall next door has computer access, and all the shops and food one could need . If/when I'd ever return, I'd certainly return... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review
22 May 2013

Dear mikethegypsy, Thank you for your recent stay and subsequent review to share with the readers of TripAdvisor. We are please to hear that you have enjoyed your stay with us as well as you found the facilities of the hotel to your expectations. Your promotion of the hotel with your title "if you visit Jakarta, stay here" is much... More

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 12 May 2013

Hotel Ciputra is definitely in a pretty good location. It is connected to a large mall, hence giving convenient access to restaurants and shops. In the early morning, it took only 30 minutes to get from the hotel to the airport. Front desk service was exemplary. Checking in and out was done efficiently. I had no trouble at all. However,... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review
12 May 2013

Dear Singtraveller_9, Thank you for your recent stay at Hotel Ciputra Jakarta and I am disappointed that we did not meet your expectations and in particular our room facilities was the area of most concern. We do apologize for this and are aware of your experiences with the lukewarm water and slow water supply. It is with regret to inform... More

philippines
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013

Stayed in this hotel after a dynamic conference. The hotel is connected to a mall and thankfully there are lots of restaurants and food joints. The staff were very friendly and helpful. We didn't experience any trouble when we checked in very early. What I loved in our stay here is the pool area, it is very clean and child... More

Was this review helpful? Yes
See 2 more reviews by laceyPhilippines for Jakarta
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review
10 May 2013

Dear Laceyphilippines, Thank you for your recent stay at Hotel Ciputra Jakarta as well as your review titled "Relaxing Hotel". I am please to read that you found the hotel to your liking and that our facilities, location attached to the mall, our breakfast , staff friendliness, the pool area etc all made for an enjoyable and memorable stay. We... More

Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 April 2013

The Ciputra Hotel is situated out of the CBD area and it's only a 40 mins drive to the airport without traffic jams of course. The room was nice and clean and I loved the huge range of TV channels. The staff were all very friendly and helpful. There is no WIFI in the room but they have a LAN... More

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review
19 April 2013

Dear fiych, Thank you for your recent stay at Hotel Ciputra Jakarta and subsequent review. I am glad to read that you found the hotel to your liking and the facilities provided with in the hotel and adjacent mall made your stay with us a comfortable and convenient one. You particular mentioned our excellent breakfast and the huge range of... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 April 2013 via mobile

Nice hotel, good location, very comfortable room. Bathtub and amenities, below is mall. So no need confuse to shopping, watching, or eat, very immpresive hotel, nice sport center, swimming pool and fitness center

Was this review helpful? Yes
See 2 more reviews by sannia87 for Jakarta
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review
16 April 2013

Dear Sannia87, Thank you for your recent stay at Hotel Ciputra Jakarta in April 2013 as well as your subsequent review titled "Nice Hotel and Very Exclusive Hotel" I am please to hear that you found everything to your liking in particular you mentioned our good location, our comfortable rooms, attached to a Mall etc etc it certainly is appreciated... More

Abu Dhabi, United Arab Emirates
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 April 2013

Keep in mind two things: 1. If need to stay only for transit which means the flight is next day in the afternoon, not at night. 2. If still want to fill up the luggage or grab merchandise last minute. Reasons: 1. If the flight is around 4.00PM, leaving for the airport at 12.30 will give enough time for check... More

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See 3 more reviews by explorer7739 for Jakarta
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review
4 April 2013

Dear explorer 7739, Thank you for your recent stay at Hotel Ciputra Jakarta as well as the comprehensive review of not only Hotel Ciputra Jakarta but also of the destination. Your review was very detailed and will be very informative for potential visitors to Jakarta. Firstly I like to apologize to you and your family that due to poor handling... More

Jomtien Beach, Thailand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 29 March 2013

Location is just outside the main gridlock areas of Jakarta. Friendly staff always ready to smile and often help ! Very well presented rooms, nicely soundprooofed against the traffic noise. Situated in a big shopping mall, so if you don't want to pay hotel prices for food, plenty of choice bolted on. Breakfast is good, plenty of choice both Asian... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review
1 April 2013

Dear BestFarang, Thank you for your recent stay at Hotel Ciputra Jakarta as well as your compliments to the services you had received and in particular the team at the Pulau Bar and Restaurant located on the 7th floor of the hotel. I agree with you that the current menu should be tossed in the pool! We are currently sorting... More

Jakarta, Indonesia
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 14 March 2013

Staying in this hotel is an astonishing experience. Just going down to the lobby you able to find Ciputra mall. I'm staying with my mother, so at that time I was happy to satisfied my mother "shopping instinct" The room was so clean and the view was great .... The staffs were remarkably friendly and nice... I always missed to... More

Was this review helpful? Yes 1
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review
20 March 2013

Dear Jimmy S, Thank you for your recent stay at Hotel Ciputra Jakarta with your mother. We are please to hear that you both found the hotel to your liking and in particular our location above Mall Ciputra was able to satisfy your shopping needs. The hotel has five direct access points to Mall Ciputra which means there is no... More

Hong Kong
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 6 March 2013

Checked in at around 2200 after a very long day which had started in Surabaya. Our colleague who had booked our rooms had not specified our requirement for non-smoking rooms and this caused a long delay to our check-in (we were initially only offered one non-smoking room). Felt the staff could have handled this more professionally - no update or... More

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hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review
7 March 2013

Dear 1 tough_customer, Thank you for your recent stay at Hotel Ciputra Jakarta and for your subsequent review of your stay. It is unfortunate that we were not able to meet your expectations and that there are some particular incidents and some of our facilities that had disappointed you, we will certainly try to do better next time. I would... More

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Additional Information about Hotel Ciputra Jakarta

Address: Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
Phone Number:
Region: Indonesia > Java > Jakarta > Grogol Petamburan
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 239 hotels in Jakarta
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel Ciputra Jakarta is a four star international business hotel with 333 rooms and 17 meeting rooms. One of the closest hotels to Jakarta's Soekarno-Hatta International Airport and from the city center. Hotel Ciputra Jakarta offers international class, four star standards of comfort, service and proffesionalism, as well as an extremely convenient location. It is directly attached with Mall Ciputra Jakarta, one of Jakarta's largest malls, featuring outstanding shopping, dining, banks, cinema and entertainment options. ... more   less 
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Hotel Ciputra Jakarta
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