This is my first stay at a Ritz Carlton property and it would be my favoured hotel if every one of their properties provide the same level of service as the team at Pacific Place. The team at the Club Lounge on Level 21 deserve to be recognized for the fantastic service they provide. I highly recommend this place for... More

This was a business trip where working meetings were required to be held. The meeting table could accommodate some 6 persons for discussions and use of laptops. The 3 bedrooms in the apartment housed the working group in a home-like ambience. Invited participants joined in the meetings and obviated the need for travel in traffic infested Jakarta.Food though was a... More

A very nice hotel with great staff and amenities. Staff provides a lot of personal attention and makes sure the service is delivered in best possible professional manner. Impressed by the same after having travelled to so many hotels around the world. Truly World Class.

Ideal location for business travellers as the hotel is linked to one of the biggest mall ie Pacific Place. Yes, its value for money especially with 5 food presentations per day. However, the set back is the WIFI. WIFI signal is inconsitent and constantly dropped. Devices must not be removed around the room otherwise the wifi will be disconnected. QC... More

I stayed here in mid-March for 5 nights. The service was just amazing. The staff knew our names by day 2, presented small gifts at our departure, and their attention to detail was just impossible to beat. The breakfast (light lunch/light dinner) buffet was also great - Indonesian/South East/East Asian/Western options, great granola, fresh juices, fresh fruit, eggs a la... More

spent 2 nights for business, they have great club lounge at 21 floor, good spread both food and drinks, excellent service throughout. Decent size room, and very comfortable size bathroom. Used the gym once, also kept clean with good equipment. Location is good (centralized), and i understand there is a mall attached to the hotel, which i didn't visit, but... More

Stayed for 2 nights on a business trip, and the hotel was one of the best in Jakarta for that purpose. The location was in the center of business district, at Sudirman area where most of the major office buildings are. It was also easy to travel to various area in Jakarta from this location, although the traffic was very... More

Have just left after a week in this hotel. It is a large hotel with a pretty unattractive lobby, but very attentive and pleasant welcoming staff. Upon checking in on The club lounge floor (21) the service was exemplary. The staff were consistently courteous, always referred to me by name, which is pretty impressive, and the food and Beveridge was... More

Top quality Easter brunch. Excellent selection of food. Foie gras burgers were excellent. Rack of lamb was exquisite. Wide variety for everyone at the table. Staff are attentive and all around outstanding. Also did a very nice kids activity as well. Great family atmosphere. Not our first time at the RC restaurant and won't be the last. Bravo to the... More