Dear hallohallow, We view your invaluable feedback seriously and we sincerely apologise for the lapse of service by the front office staff. Please leave us your contact details or write to us at guestrelations.mhs@millenniumhotels.com so that we can investigate the matter and revert with you personally. More

Dear juzcrap, Thank you for the good review. It is a pleasure having read that you enjoyed the spacious and well-appointed rooms, the pool facilities and the convenience of our location. Moreover, we are heartened to have the privilege to welcome you back again. We do however regret for the faulty air conditioning in your room and wished you could... More

Dear Smart8, Thank you review, we are glad you had a good stay experience with us. We regret the lapse in service of the bell staff, please rest assured we will arrange for additional training where appropriate. Additionally, we would like to share that the Tanjong Pagar MRT station is within a 5-minute walk from the M Hotel which allows... More

Dear Graeme B, Thank you for your good feedback. We are ecstatic that you thought the M Hotel is a good hotel even for weekend visitors and even more so knowing that you had a wonderful stay with us. We look forward to welcoming you back again for another brilliant stay experience. More

Dear MeiMeiMee, We are delighted to know that you had a pleasant stay with us and enjoyed spacious and well-appointed rooms. You would be pleased to know that Chinatown, Sentosa and Orchard Road are some of the attractions within close proximity to the M Hotel Singapore whereby you could spend your weekend at. We look forward to welcoming you back... More

Dear rvansam, We are delighted to know that you had a pleasant and fruitful stay with us and enjoyed our spacious and well-appointed rooms. You would be pleased to know that the Tanjong Pagar MRT station is only within a short walk from the hotel and allows for easy accessibility to the heart of Singapore’s shopping and entertainment belts. We... More

Dear Millienumber1, Thank you for the outstanding review and five-star Tripadvisor rating, it is with great pleasure knowing that you received excellent service during your stay with us and enjoyed the hotel facilities and amenities. We are beyond delighted to share your kind compliments with our staff for their good job done. We look forward to your continuous patronage and... More

Dear weathermankc, Thank you for your feedback. We regret that due to a full house situation we were unable to accord you a non-smoking room and we hope to have your kind understanding that we would have accorded you a non-smoking room otherwise. We trust your business stay with us was fruitful nonetheless and we hope to welcome you back... More

Dear nanushka247, We are delighted to know that you had a pleasant stay with us and enjoyed the housekeeping standard and locality of the M Hotel Singapore. It is with great pleasure knowing that we will have your repeat patronage and we cannot wait to be of service to you again. More