From check in to (very) late check out a totally enjoyable experience. The first suite I had for two nights might or is in need of an upgrade renovation but those are planned as far as I know. The executive room given upon my return (for points and cash!) incl. the super late complimentary check out was very nice, extremely... More

I have stay-cationed a couple of times at this Starwood property using my points and cash. It is an oldish property but I request - and was granted - the renovated rooms which were nice, spacious and offer good views. I turned down an upgrade to the "cabana" suites near the pool which need a LOT of refurbishing and look... More

The hotel is near to some shopping malls and Newton Food Centre. The Newton MRT station is just 5 minutes walk. But when we first get the hotel room, one of the corner of the bathtub was broken. How can a hotel can let guests to use a broken bathtub, it is too dangerous and not hygienic. Then we go... More

Plumbing and air conditioning is poor.There is a strange smell in the corridors. The swimming pool is pathetic with no service at the pool side. The breakfast is below average.location is good but only for shopping.we moved out after three days and stayed at a hotel in Clark quay. More

Thoroughly enjoyed staying in this hotel. We were initially given the wrong key cards to access the rooms. This was quickly rectified though. We were also told at check-in that we had adjoining rooms, but found it was only adjacent rooms. Upon questioning this we were told they had no adjoining rooms available. This was not a major issue but... More

This is our third stay at the hotel, and this was a fabulous experience again. Amazing service and the staff is really friendly, from doorman, to receptionist, housekeeper and F&B staff. The gym is perfectly equipped, and the outdoor pool is not only pleasant, but great for swimming as well as play. Location of the hotel is very convenient, close... More

We had arranged airport pickup as we wanted a by car seat. At SGD 90 it is very expensive though. Taxi costs only SGD 20. Check-in was a tad slow. As Platinum I am used that key card is prepared and they ony need copy of passport and quick swipe of credit card. best Starwood check-in ever happened at Sheraton... More

We stayed here in July on route to Malaysia. We had a rewards room so we weren't expecting much. The rooms were okay but a little dated. The breakfast was really good and so was the chinese restaurant. My children loved the food. More

This being my first stay at the Sheraton Towers and the fact I was only in Singapore for 2 nights and 1 full day, my experience of all the hotel's amenities was fairly limited. I used the pool and enjoyed the spaciousness of the area. The weather was such that it was not conducive to me using the gym, but... More