We booked 2 rooms through Agoda, and they obliged my request for connecting rooms (Old Wing). First night encounter problem with the water tap so they moved us to a higher floor the next morning. Room is clean and reasonably big but bathroom is small. The staff are friendly and very helpful especially the Concierge when my husband had some... More

If you are looking for a big business hotel with all the comodities - internet access, meeting rooms, swimming pool, gym, room service... - this is the good place. You can probably have some critics about this hotel, like the room without view, but the best thing is the location - just a short walk to City Hall MRT station.

Best location if you want to stay in Singapore, it is close to everything. Staff very friendly, only problem was the insane price for in room internet although there is free WIFI in the lobby but all the guests are sitting in there using it resembling some sort of student intenet cafe - not the best first impression in the... More

We stayed as a stopover to Europe from australia for one night in the new wing. The room was great! As I have not stayed in another hotel in Singapore I cannot compare. But for me this hotel was good value and the room had all the mod coms feel and great wifi. Great location and wonderful buffet breakfast!

Nice simple hotel, clean and well located across the road from the Raffles hotel, Raffles City (City Hall MRT Station). Free wifi in lobby an added bonus. Good pastry shop downstairs, nice friendly staff who helped us out with an early check in. No complaints with service at all. We were located in what I think was the old building,... More

We chose the Carlton on price and location after comparing similar Singapore hotels. Accommodation in Singapore can be quite pricey so you have to be selective with your choices. The Carlton ticks the boxes for price, position, cleanliness and service. What lets it down is the dated decor and a need for an upgrade. The bath and sink plug constantly... More

I stayed at the Carlton hotel for 4 nights on a holiday on my own. I found the location of the hotel fantastic across the road from not only Raffles but also Raffles city (shopping centre) which had City Hall MRT. When I arrived there was a bell boy who took my bags for me and check out was a... More

This is a decent 4-star hotel in a good location but I found most of their staff are poorly trained. If you need any help that is a little "out of the ordinary" (like asking the front-desk attendants to help with sending a fax is out of the ordinary to them, no kidding!), good luck! What I found very disturbing... More

Stayed at this hotel a couple of times - once on business, other on transit. Once in new section, other in old section. New section is better, but more costly - this is the quid pro quo. It is a very well located hotel opposite Raffles/Chimes/Fairmont shopping centre Good check-in. Asked and received a late checkout on the second visit... More