Hearing from my local friends, that don't expect any pro service from orchard parade hotel as this is a local chain. Surprsingly, that is not the case. A guy who checked me in on the 17th floor, very nice, create small talk and very informative. I am impressed by his service as i checked into couple of 4 and 5... More

Good location, breakfast is good, pretty loads of variety for my family to choose. All staff are nice,welcoming and provides good service. They are lovely. We have 4 rooms, staff are considerate as they allocate rooms for us on the same floor. Rooms have to do some furnishing, other than that, everything are great. We will be back and surely... More

Was there Late January till 2nd Feb. Paid additional for an upgrade to the club floor and it was good. First day breakfast expereince was some what not great as there were too many people. The staff were great and helpful. A very busy hotel in a great location. Pool is a must and try the affordable local dishes, just... More

An awesomw hotel that I could find no fault with. The rooms are of good size, the breakfast was OK , check in and out were dealt with quickly and efficiently and the location is unbeatable. We were given a free upgrade to a family suite as we had booked on a triple room sharing basis. The facilities were clean,... More

this hotel was pretty expensive per night the reception staff were lovely but once you get further into the hotel you can see it needs renovating.. beds and pillows were sumptuous.. charges to make tea in own bedroom $3 !!! a bit too far I thought. the breakfast was basic for the western traveller although they did cater for all... More

Location just great, at the beginning of Orchard Road so it was not so crowded. About 5-10 minutes to Orchard MRT. Starbucks & Coffee Bean just in front of the hotel, 24 hrs Mc Donalds & Wendy's within short walk. Our superior room was very clean and quite spacious although it looks a bit tired. There's a two seated and... More

This is not a hotel I would ever choose to stay in myself, but I tagged along with my husband for a recent one-night stay (since we live in Kuala Lumpur) and his secretary booked him into this hotel as it's within walking distance to his branch office. The hotel reminded me of a Mainland China business hotel from the... More

I'm an avid shopper by nature. Checking in here was a delight as it was literally the heart of shopping vicinity. The hotel rooms were pretty nice. After a day of shopping, obviously i had to show them off on facebook, the internet service was down initially, as they were doing an upgrade, but i made a call and they... More

Even though I am a local, there is no different when it comes to providing a good service. Staff very friendly and will try their best to make your stay a good one. Room looks a bit tired but its OK. Value for money. Good to have it refurbish. More