Basic apartment with amenities in a good location. Staff were unhelpful and mostly unfriendly. It was difficult to obtain any information about Santiago and surrounds. If first time to Santiago would recommend staying in a hotel or hostel. Felt very isolated in this apartment. Felt more like a nuisance to reception staff who couldn't speak English. The staff who could,... More

You enter door 840 and wait for the receptionist on 10th floor to bring you up to check you in. Infinity by Ameristar does not own the whole apartment, they probably own a few here and there in the whole block. The receptionist was very friendly, and although our spanish (and his english) wasn't that great he definitely made an... More

Location of this suite can't be beat. It straight at the end of London Street which is a quint little area. Our room was on the 6th floor of about 12 floors and looked out into a courtyard. Because of the small size of the courtyard, air flow was not so great and with no air conditioning, the room was... More

Terribly noisy & dirty floors, dust all over, filthy rugs, terrible smell! For sure that apartment was not ready!! To get the coffee maker was a big hassle, no proper kitchenette set up -1 pot no lid, no cork opener, forget about serviettes or proper set up, spare beds are a foam mattress set on wood sticks. Concierge has no... More

I had a great time in Santiago and this is partly due to the great accommodation that Infinity by Ameristar offered. It is located in downtown Santiago, about a 5 minute walk to the main area. It is close to the bus station, and is about a 15-20 minute walk to Providencia and Patio Bellavista where there are some great... More

It was a nice surprise to found this nice hotel/suites in downtown Santiago. Well located, very friendly staff, Well decorated rooms with all the amenities a traveler may need. This is second time I stay with them, and defenetly I will come back. Excellent price/value, you get more services for what you pay. So It makes your stay in the... More

Arrived for three day stay in Santiago on business. Staff was extremely helpful in coordinating my transfer from airport. Room was clean with a good view - and the bed was d. Staff also gave me helpful recommendations about places to eat and where to buy toiletries, as I do not speak Spanish.

The locations is good, the room/suite is good, but the service is inexistent... We were well received the night we arrived... the girl (Nuria, I think this is how she is called) was nice and offered us tours and all. Since it was late, we decide to wait until the next morning, since she said there are people there 24... More

This was our first booking with this type of apartment property in Santiago and it was very nice. The apartment was very nicely decorated and located on a quiet street near the university. There was an old cobblestone street nearby that had some nice restaurants. We would have stayed more nights, but they were full for the rest of the... More