Beautiful Hotel with excellent rooms. Not often do you get large rooms in overseas hotel but The Ritz Carlton in Santiago had enormous rooms. The bed was very comfortable too. Staff were very efficient at the front desk. The breakfast room was small and very busy but provided a very good breakfast again with very helpful staff. The location was... More

This may sound a bit petty, but while we'll-located, the Ritz-Carlton Santiago lacks many small touches that would make it a truly 5-star hotel: no welcoming fruit plate, no slippers automatically put in room, lack of electricity outlets, no master switch by bedside.

Terrific experience in Ritz. Very well located. Service very good. The receptionist "Madeline" was very friendly and helpful. We had an issue with the Internet connection. They solved immediately. They also suggested the club lounge package. We have accepted and it is really good. Food, service, snakcs, wine !!! The only bad evaluation is the fact the wifi is not... More

We recently stayed in the Ritz Carlton in Santiago and were blown away by how helpful their staff were. The folks in the concierge room (especially Natasha) went out of their way to help us make our time in Santiago amazing. Beyond the service, the rooms were amazing and very comfortable. The pool overlooked the city. I would highly recommend... More

I like this hotel. I have been there many times and ist is an efficient quite hotel in the middle of Santiago Las Condes. Big rooms, good service, good breakfast and a couple of good restaurants inside. I like to sit in the lobby for a drink an read in the oak room.

I decided to treat myself at the end of a long business trip with a night at the Ritz Carlton, Santiago. Upon arrival, I was warmly welcomed to the hotel. My room was very large and the bed was incredibly soft with high quality linens. The décor was a little traditional for my tastes, but it did not detract from... More

Was in Santiago for business and it was my first time with The Ritz in Santiago. The service was fantastic, the room was clean and spacious and very comfortable. I was very happy with the hotel and it was a great experience. Check on and out was a breeze. Club lounge access was convenient and fantastic. Great experience overall and... More

they aim to please here and they do..Staff is always courteous kind and dedicated to the welfare of their guests ..The front desk, concierge and doorman gladly advise and help and always with a smile. Bed linens are luxurious and maid service exceptional..the gym, however is very small with limited choices of workout machinery. machines need a small shelf for... More

As usual, Ritz Carlton's pseudo-luxury delivers exactly what it promises, nothing more and nothing less. The hotel itself is unremarkable except for its location right in the heart of Las Condes with many restaurants and businesses within walking distance and easy access to the highway for trips to and from the airport. Decent lap pool and spa on the roof... More