I was planning to stay in this hotel at the beginning of March 2011. Due to the Christchurch earthquake in February 2011 I canceled my reservation (five days before the planned arrival time, well within the hotel's cancellation policy). Nevertheless, the hotel still charged my credit card for the room. Today (last day of May) I still haven't received a... More

My travel agent booked this room for me. I know now to book my own hotel reservations using TA and will have her book international flight reservations only. The hotel is a decent place to stay if you are a heavy sleeper. Otherwise, look elsewhere for a quiet sleep and more up-scale accommodations. I will not stay here during my... More

Stayed at this hotel for nearly two weeks. Generally favorable experience, but a lot of little glitches. All were resolved positively, but it did feel like one (little) thing after another. We were fortunate to get a room that did NOT face the street; otherwise, ear plugs would have been required, just due to the normal street/traffic noise and the... More

The La Fayette Suites Providencia was a comfortable hotel. The best aspect was the price, I paid only $78 usd per night including taxes and breakfast, and compared to a lot of other brand name hotels in Santiago this was much cheaper. I booked my reservation directly with the hotel via e-mail. The staff was friendly and helpful. The breakfast... More

My impression is not many places in Santiago allow you to cook your own food (my partner is vegetarian), park your car for free, be on a safe strip in the financial area and give you a breakfast. I like the fact that the place has a separate kitchenette/living/dining space. Everything is clean. Make sure you get a high floor... More

Good: *Great location... This hotel is in the Providencia area. You can walk anywhere and, if you don't want to walk, there is a metro (subway) station just blocks away... This is a nice/safe area. *There are lots of great restaurants in walking distance - even right across the street from the hotel. *The hotel has a free breakfast buffet... More

Our group stayed at this hotel on arrival in Chile and when departing Chile. The rooms were clean and well serviced and had adequate cooking facilities, if required. The breakfast was substantial and the dining facility very clean. Our group had considerable flight delays on departure back to New Zealand which caused big problems for those travelling on visiting permits.... More

After my great stay in Buenos Aires, and a great time cruising around the horn, we came to stay here while in Santiago for a few days. It was a great choice for many reasons. The price was low. Less than 1/5 of the price of a less convienent room at the Sheraton Convention Center. The room, small, but clean.... More

Positive points - Location and Breakfast Regular Points - Cleaness, Service, Room Size Negative Point - Hot Water - You can only take a shower during 15min....after that the water become cool. After that, you have to wait more than 1 hour (yes, that's it ONE HOUR) to have hot water back.......... You can find other guests reviews with the... More