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All 101 Quito hotels »

Sheraton Quito

4.5 of 5
Avda. Naciones Unidas Y Republica, Quito, Ecuador
Hotel amenities
Ranked #5 of 101 hotels in Quito
4.5 of 5 stars 82 Reviews
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82 reviews from our community

What travellers say about this hotel
  • Buffet breakfast(3)
  • Club level(3)
  • Very good(3)
Traveller rating
    53
    24
    3
    2
    0
Only show reviews for Family (11) | Couples (34) | Business (19)
Date Rating
Tuurbine
Ecuador
Senior Reviewer
10 reviews
1 helpful vote
4 of 5 stars Reviewed 23 January 2012

Have been here before, its a great hotel, with some nice views in the top rooms, very good service and location, but beware right now because they are remodeling most of the top floors so they are only offering the lower rooms with absolutely no nice view other than a parking lot. More

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Petra H
São Paulo, Sao Paulo, Brazil
Reviewer
5 reviews
5 of 5 stars Reviewed 19 January 2012

This hotel has a very, very friendly staff, who make the guests their focus. When they talk together and guests arrive, they focus their attention on the guests immediately and always smile even if they just came back from meetings. They remembered who we are, remembered our room numbers, ect. Fresh coffee and interesting warm and cold teas awaited us... More

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redrenee
San Diego, California
2 reviews
3 helpful votes
5 of 5 stars Reviewed 9 January 2012

We stayed here 2 nights as part of a tour of Quito before going to the Galapagos Is. Effecient shuttle from the airport. Very nice, modern hotel, comfortable beds, free internet, friendly staff and great food in the 2 restaurants. Concierge (Melinda?) arranged a driver for a day who kindly took us to the sites in Quito. A highlight for... More

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The_Traveller954
Miami, Florida
Senior Contributor
33 reviews
21 helpful votes
4 of 5 stars Reviewed 9 January 2012

I wish all of my meals in ecuador were as good as the breakfast at the Sheraton. They served many Ecuadorian foods both from the Sierra and the Coast. It was a great opportunity to try different and delicious foods in a nice environment. The rooms were good and comfortable. The staff was very friendly. I recommend this hotel. More

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PP81Augusta
Augusta, Georgia
Senior Contributor
29 reviews
33 helpful votes
4 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

We stay here for one night as a part of galapagos trip and want a hotel near airport (about 10-15 min away). We asked for shuttle pick up and we were greeted inside the airport right after immigration. Our plane landed at 11:06 pm and we were at the hotel by 11:45 pm. All the staffs were very helpful. There... More

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cyntul2no
alabama
Top Contributor
117 reviews
58 helpful votes
4 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

We stayed here just for one night before flying out again to the Galapagos. We were not even here for 12 hours. The room was nicely appointed and clean. We did not really experience any other parts of the hotel. I choose this hotel due to its closeness to the airport. The only complaint that aI have about it is... More

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DELAQUERIERE
Chapel Hill, North Carolina
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed 17 December 2011
2
people found this review helpful

We spent two different nights at the Sheraton in Quito, at the beginning and the end of an excellent Friendly Planet tour. So we don't know the rate charged. It was perfect: very conveniently located, the rooms are extremely clean and comfortable and breakfast unbelievably luxurious for a posted price of $16 (our tour took care of it). First class... More

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Godguy
Reston VA
Top Contributor
72 reviews
46 helpful votes
5 of 5 stars Reviewed 8 November 2011
4
people found this review helpful

This is a lovely facility well situated near dining and an upscale shopping mall. The service was impeccable. Although, I am not quite sure why I got two wake-up calls each morning. I think they call a second time 15 minutes later to assure that you have arisen. The breakfast buffet featured a selection equal to any in the world.... More

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kareny13
New York City, New York
Top Contributor
93 reviews
82 helpful votes
4 of 5 stars Reviewed 2 November 2011
1
person found this review helpful

Been here a couple of times before (most recently in February), and once again the staff are wonderful..very friendly and helpful.  Javier in the Lounge is exceptional.  Had a suite in the new tower the A and D rooms are significantly smaller than the B and C suites but are fine; with a kitchenette and a washer/dryer.  Though still need... More

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Carolina Vera, Guest Relations Manager at Sheraton Quito, responded to this review
3 November 2011

Dear Kareny13 Thank you for taking the time to contact us concerning your recent stay at our Hotel. Please be assured Sheraton Quito strive to maintain the highest quality of customer service. We are very happy to know that you enjoyed your stay with us. We are making some renovations in the hotel right now, like new bathrooms in our... More

Larry8241
USA
Top Contributor
51 reviews
37 helpful votes
5 of 5 stars Reviewed 2 November 2011

I have stayed at this hotel on at least 6 occasions. IT is really a nice hotel and such a perfect location. There is a huge shopping mall right across the street with all the eateries and shops you can dream of. The hotel is newer and well kept, classy and in perfect condition. Has a small but nice gym... More

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Carolina Vera, Guest Relations Manager at Sheraton Quito, responded to this review
3 November 2011

Dear Larry8241 Thank you for taking the time to contact us concerning your recent stay at our Hotel. Please be assured Sheraton Quito strive to maintain the highest quality of customer service. We are very happy to know that you enjoyed your stay with us. We hope to see you back at our Hotel very soon. In the meantime, should... More

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Sheraton Quito Also Known As

  • Four Points Quito
  • Quito Sheraton
  • Quito Four Points
Address: Avda. Naciones Unidas Y Republica, Quito, Ecuador

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