Old hotel, I visit Cuenca twice a year, quality of service and food has droped this hotel has to change to a 3 star hotel. Eventhough it is still the best hotel in Cuenca. More

During my last stay in Cuenca, we stayed at this nice Hotel. The breakfast was impressive and the service was really friendly. Staff speaks good Englisch and it was easy for my colleagues who dont know Spanish. The rooms were big enough and the housekeeping did a great job. The hotel is located a little out of town next to... More

Oro Verde was presented as a top-notch modern hotel in Cuenca. Ugh, it was awful. The room was dirty and very dreary. The carpet was stained, bed linens old and worn, TV didn't work, window broken, etc. The breakfast buffet was not pleasant, food obviously recycled for several days. The location was terrible, it required a cab ride for anything,... More

After making reservations at this hotel, I checked the TripAdvisor reviews and worried that we had made a bad choice. An older review complained about quality of breakfast, inconvenient and ill kept up bathrooms, and unfriendly staff. Apparently the hotel has improved greatly on all counts. While our room was typical US-type, but could have used a bit more lighting.... More

The clean and well maintained Oro Verde hotel in Cuenca which is part of a Ecuadorian hotel chain is located somewhat peripheral to the downtown Barrio Historico. It takes you about 20 minutes to walk from the hotel to the central square. (This walk will be initially unpleasantly leading along a major thoroughfare, and turns upon entering into the fabric... More

Overall- not a bad place. I had a problem. There were NO lights near or around the mirror in the bathroom. If it were dark outside you couldnt shave and women could not put on makeup. I complained and they tried putting a small flouresent desk light on the wall. The next day while I was out, they had a... More

After staying at hotel Masion Alcazar, my husband and I decided to stay one more day in Cuenca. Mansion Alcazar was all booked so my husband decided to book us a room at the Oro Verde (5 star hotel????). We visited the hotel 10 yrs. ago and have nice memories of their lake and nice pond by the elegant restaurant.... More

We decided to stay at this hotel due a friend's recommendation. Oro Verde hotels are considered the best in Ecuador. But there is always an exception. The pictures you see of the hotel with the beautiful lake is no longer there. The water has been drained to make space for a parking lot and meeting rooms. Construction just began and... More

This is one of the worst hotels I have ever stayed at in my life. The hotel rugs are stained and dirty, additional to the unpleasant odor. I was assigned to one of their best suites, where you could listen to everything happening in the neighboring rooms. The lake portrayed in the photographs provided by the hotel is dried down,... More