The hotel is really nice. The staff is very friendly and the decor and atmosphere are first class. We had a garden suite for 5 days and it was very peaceful and the rooms were well done. We liked the turndown service with hot water bottles every night! The breakfast is well done and again the service is first rate.... More

This is probably the most beautiful hotels I have ever experienced. It is an old mansion and the furnishings are original. Many rooms to wander. Like being in your own castle. New, rear rooms with garden are also delightful and quieter, as more private, but the rooms in the mansion are priceless. The staff is absolutely the best. The dining... More

Mansion Alcazar was better than we hoped! The staff was friendly, and the rooms were very big and spacious. The garden was well kept up and clean with flowers everywhere. We had a problem with the Internet, and the staff tried their best to help fix the problem. This hotel is highly recommended.

This hotel is situated close to the main square in Cuenca. The hotel is on old house refurbished to feel like one is a home. The furniture is often antique and the public rooms are spacious. Staff were friendly and helpful and the restaurant food was very good. Our room was very comfortable, even if we did have trouble finding... More

Mansion Alcazar is located in an elegantly restored old mansion house in the historic centre of Cuenca. It is beautifully and rather idiosyncratically furnished with lots of antique bits and pieces. Flowers are everywhere and hot water bottles and chocolates at night. It has a lovely garden, delightful dining room and a spa. The rooms/suites are similarly furnished as the... More

GI had a great stay, they have a great staff, and above all great food. I strongly recommend trying Casa Alonso Restaurant. Good menu and very well priced. Also the breakfast was oustanding for room service! Patio is very nice and the wine bar is very classy!

We had a wonderful stay at Mansion Alcazar , a very romantic hotel feeling like in honeymoon even after years of marriage . So much effort in all the details : candlelights in the night , petal of roses in the bathroom even in the wc , flowers everywhere . So well decorated ! The food excellent . Lush garden... More

atmospheric old building with very charming inner courtyard. Nice sized rooms but the bathrooms are a bit dinky. the beds are comfy, and the furnishings suit the property good breakfasts but slow service if the hotel is full ( at weekends )

Alcazar blends gorgeous colonial decor and garden with the modern features of a deluxe hotel 6 blocks from the central parque. Our 2nd floor garden suite was spacious, quiet, and extremely comfortable. Full morning breakfast was excellent with a lot of variety. Afternoon tea every day. Service throughout our stay was superb. Enjoyed historic sites and beautiful churches as well... More