We stayed here for three nights before doing the inca trail and for one night after. The staff were welcoming and helpful and we were able to leave some bags and use the hotel safe whilst on the trek. Rooms are basic but decent and clean, and breakfast is simple but tasty. Well located in cusco and felt safe walking... More

Beware, the building next door is under construction, so if you like to wake up early to the sound of jackhammers this is the place for you. I know they can't help that a hotel is being built next door and they did refund our second night as we had to move to a place where we could get some... More

The staff were attentive and bilingual which was helpful. Location is convenient though construction next door was noisy and nessitated closed curtains for privacy from workmen. The room with "matrimonial" bed was a bit small for a week long stay with two people needing some inroom workspace. Breakfast buffet was nice and varied. My blackberry "disappeared" from the restaurant the... More

Arrived in the middle of the night after 3/4 day trek toMacchu Picchu. Staff are very welcoming and friendly, nothing too much trouble. Comfortable beds, hot water, great buffet selection at breakfast. Wifi available and local quality restaurants nearby with main square just a five minute walk More

Great location and excellent service from a really friendly staff. Rooms were kept spotless (they even arranged our daughter's stuffed animals on the bed). Coca tea available all day for free. Beds were comfortable, only it was very noisy during the day from building going on next door. Don't drink the coffee at breakfast- otherwise great food, especially the fresh... More

First of all I have to thank the guy at the reception, he had been really helpful and of great assistance. They kept our laggagues while we stayed in Aguas Calientes for two days, furthermore they helped us booking the hotels in Aguas Calientes and for this I have to thank the lady running the Ruinas travel services (100 meters... More

Booked total of 4 nights here in April, stayed 3 consecutive nights, left for 3 night Inca Trail trek, and back 1 night before leaving. Like many arriving from US and straight onto Cusco we arrived into Lima late and chose to stay at the airport overnight before leaving for Cusco early in the morning. Upon arriving in Cusco the... More

My husband and I stayed at Hotel Ruinas before and after our Macchu Piccu trek (they happily stored our luggage for us while we were away). We found Hotel Ruinas to be great. It was in a very handy location, close to the main square, the staff were lovely, and our room was comfortable and clean. We requested a room... More

Due to some of the turmoil going on around Puno we were forced to skip Puno and Lake Titicaca and rework our itinerary. We decided to spend extra days in Cusco. Originally we were going to be there for two nights but extended our stay to four nights. The rooms were quite comfortable and the staff were very helpful. The... More