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Swissotel Lima

4.0 of 5
Via Central 150 | Empresarial Real, San Isidro, Lima, Peru
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Swissotel Lima
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54 traveller photos
Ranked #1 of 181 hotels in Lima
4.5 of 5 stars 104 Reviews
Travellers' Choice award winner Travellers' Choice® 2012 Winner Luxury
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104 reviews from our community

What travellers say about this hotel
  • “San Isidro” (4)
  • “Very good” (4)
  • “Buffet breakfast” (3)
Traveller rating
    71
    27
    2
    2
    2
Only show reviews for Family (8) | Couples (17) | Business (52)
Date Rating
RenataBiancalana
Sao Paulo, SP
Top Contributor
100 reviews
6 helpful votes
“Great service and comfortable rooms”
4 of 5 stars Reviewed 22 January 2012

We stayed there in November 2011. Great value, rich breakfast with regional specialities and nice bed. The neighborhood, San Isidro, is nice but a bit far from the seaside Miraflores region. More

Was this review helpful? Yes
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
6 February 2012

Dear Guest, On behalf of all of us, I would like to thank you for sharing your experience with the members of TripAdvisor. We are delighted to read your comments about our service and food variety. We truly appreciate your preference and comments; we look forward to welcoming you back soon. Warm regards, Director of Sales Swissôtel Lima More

2006Veronica
Washington DC, District of Columbia
1 review
1 helpful vote
“Swissotel Lima, A Memorable Experience!”
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

"We enjoyed our stay at the Swissotel Lima!. The hotel provided a luxury feeling and service. The room was beautiful, spacious and elegant and the service was superb! The staff was always helpful and accommodating and went above and beyond to make sure our stay was a memorable one! Swissotel Lima is not just a luxury hotel, its an experience!... More

Was this review helpful? Yes
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
6 February 2012

Dear 2006Veronica, On behalf of all of us, I would like to thank you for sharing your experience with the members of TripAdvisor. We are pleased to learn you thoroughly enjoyed your stay with us. Thank you for complimenting not only our facilities and services in such detail, but also our staff. Positive feedback like yours is very helpful for... More

IntlTramp
Zurich, Switzerland
Senior Contributor
24 reviews
10 helpful votes
“Excellent business and leisure hotel”
5 of 5 stars Reviewed 21 January 2012

Great hotel where you feel right away at ease, especially after a long intercontinental flight. Rooms are spacious, so was the bathroom and the breakfast buffet (included with the rate we booked) was just outstanding. The business center was very helpful (we had an issue with a car rental that we booked ourselves and they helped us find another option(s)... More

Was this review helpful? Yes
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
6 February 2012

Dear guest, On behalf of all of us, I would like to thank you for sharing your experience with the members of TripAdvisor. We appreciate your positive feedback and we are glad to know we exceed your expectations. Our main goal is to make your stay a memorable one by making you feel at home. We will make sure to... More

Stuart S
London, England, United Kingdom
Contributor
16 reviews
10 helpful votes
“Very nice hotel, not the ideal location”
4 of 5 stars Reviewed 21 January 2012

We stayed at the Swissotel at the start of our tour of South America. I have no complaints about the Hotel. The rooms were nice and the staff lovely. My only comment is that the hotel is very much in the Business district wheras most things happen in Miraflores. Also the Hotel Taxi's as always are very expensive wheras if... More

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SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
6 February 2012

Dear Stuart S, On behalf of all of us, I would like to thank you for sharing your experience with the members of TripAdvisor. We are glad to know you enjoyed your stay with us, our rooms and specially our staff. You are, right, San Isidro is the financial district of Lima, however, there are quite a few boutique stores... More

johnsok5
Chicago
Reviewer
5 reviews
4 helpful votes
“Good - not great”
3 of 5 stars Reviewed 11 January 2012

Stayed in Swissotel at beginning and end of a tour group. Our room was good, but within the standard range of expectations for the rate. Both times the room had a definite lingering smoking smells despite being non-smoking rooms. Bathrooms are huge. Location - ok but not much to walk around or see without having to take a taxi. Definitely... More

Was this review helpful? Yes
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
6 February 2012

Dear johnsok5, On behalf of all of us, I would like to thank you for sharing your experience with the members of TripAdvisor. We appreciate your feedback about our rooms; we apologize for the inconvenience you may have experienced due to the lingering smoking smell. On the other hand, we are glad you enjoyed the food and service at the... More

Rosemcid
Senior Reviewer
10 reviews
2 helpful votes
“wonderful!”
5 of 5 stars Reviewed 22 December 2011

It is amazing the service in this hotel. They are really committed to deliver the best quality food, and excellent services. The concierge service is very good as well. More

Was this review helpful? Yes
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
26 December 2011

Dear guest, On behalf of all of us, I would like to thank you for choosing Swissôtel Lima and for sharing your experience with the members of TripAdvisor. We are delighted to read your comments about our service and food quality. Thank you for recommending our hotel, we look forward to welcoming you back soon. Happy Holidays! Warm regards, Director... More

devronmac
Scotland
Senior Contributor
34 reviews
5 helpful votes
“Best beds in Soth America ?”
5 of 5 stars Reviewed 3 December 2011

The beds in our hotel room were huge !! I had to check that my wife was still in the same room halfway through the night. Nice large and comfortable rooms and ensuite. Hotel staff very helpful but check in was a bit slow for weary travellers. Good eating and great location. More

3 Photos
Was this review helpful? Yes
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
14 December 2011

Dear devronmac, On behalf of all of us, I would like to thank you for choosing Swissôtel Lima and for sharing your experience with the members of TripAdvisor. We try to make the check-in process as fast as possible, unfortunately there are some regulations we need to comply with that cannot be skipped, delaying the process a little bit. On... More

DANIELAORTIZM
Bogota, Colombia
Contributor
11 reviews
9 helpful votes
“The best hotel in Lima”
5 of 5 stars Reviewed 24 November 2011

I was staying in the SwisshotelLima for several nights and I just can say that is the best hotel in town, I travel often to Lima for business and I can say that everything is perfection. The staff service and proffesionality and customer service culture, the food and the facilities. I got ill while I stayed here and the act... More

Was this review helpful? Yes
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
7 December 2011

Dear Daniela, On behalf of all of us, I would like to thank you for choosing Swissôtel Lima and for sharing your experience with the members of TripAdvisor. We are sorry to hear you got ill during your stay with us, we hope you still got to enjoy yourself while in Lima. We appreciate your compliments about our associates and... More

JS62
Miami, Florida
1 review
“Great place to stay”
5 of 5 stars Reviewed 21 November 2011

Awesome experience, great staff, SPA is very nice and the bar with the, Jose Luis, the Piano Man really makes a difference. More

Was this review helpful? Yes
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
6 December 2011

Dear JS62, On behalf of all of us, I would like to thank you for sharing your experience with the members of TripAdvisor. We appreciate your comments about our staff, specially about Jorge Luis. We agree with you, listening to him does make a difference after a hectic work day. We look forward to welcoming you back soon, Happy Holidays!... More

medquito
Senior Reviewer
10 reviews
5 helpful votes
“Japanese restaurant at swisshotel”
4 of 5 stars Reviewed 19 November 2011

At the cafeteria were breakfast is served (le cafe) is transformed at night with a couple of Japanese decorations. Even thou the ambiance is not the best their food is outrageous. It's a fest for the mouth. More

Was this review helpful? Yes
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
6 December 2011

Dear medquito, On behalf of all of us, I would like to thank you for sharing your experience with the members of TripAdvisor. We currently have a Japanese restaurant, which as you mentioned, is temporarily located in our breakfast and lunch restaurant. Next year it will be relocated to its permanent dining area. We hope to have you back once... More

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Swissotel Lima Also Known As

  • Swissotel Hotel Lima
  • Lima Swissotel Hotel
Address: Via Central 150 | Empresarial Real, San Isidro, Lima, Peru

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Swissotel Lima
Via Central 150 Empresarial Real, San Isidro
Lima
Peru
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