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Grand Hotel Sofia

5.0 of 5
1, Gurko str., Sofia 1000, Bulgaria
Hotel amenities
Grand Hotel Sofia
Ranked #1 of 121 hotels in Sofia
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215 reviews from our community

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Traveller rating
    139
    56
    12
    5
    3
Date Rating
Athens, Greece
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013 NEW

Great hotel, well located in the centre of Sofia close to one on the nicest parks in the city and all the places of interest. At arrival they upgraded our room to one with view to the park wich was more than welcomed. Hotel staff was both polite and efficient. The rooms are huge for european standards, clean with a... More

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See 2 more reviews by Marielaure6854 for Sofia
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

This is an ideal hotel for tourists as it's right in the centre of town. The service in the hotel is spot on and the whole place is clean, tidy and well-presented. There was plenty of choice at breakfast and the staff were very friendly. It's not the cheapest hotel in Sofia - in fact it may well be the... More

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See 4 more reviews by LondonMuseo for Sofia
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review
14 May 2013

Dear Guest, Thank you for taking the time to share this review. We are delighted that you have enjoyed our amenities and, above all, that the service has exceeded your expectations. We are looking forward to your next visit to Sofia and our hotel. Sincerely Petya Angelova Front Office Manager Grand Hotel Sofia More

London
Top Contributor
62 reviews 62 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

As one of the top rated hotels in Sofia I was expecting the Grand to be good, and I wasn't disappointed. It's centrally located, and the decor is well maintained throughout. Nice touch is that there is plenty of art and sculpture. I can't vouch for all the floors (I was on 3rd) but my room was immense. Most hotels... More

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See 2 more reviews by markw_bd for Sofia
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review
14 May 2013

Dear Guest, Thank you so much for sharing your experience with us – and for choosing Grand Hotel Sofia. We’re thrilled you’ve had the chance to enjoy our many offerings. We’re happy too that you enjoy the Grand Café views-the garden is just as beautiful in the blooming spring as it is in the snowy winter. But most of all,... More

Southampton
Top Contributor
149 reviews 149 reviews
63 hotel reviews
Reviews in 77 cities Reviews in 77 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 6 May 2013

We liked it here, especially the friendly and helpful staff and the good location. We did discover a more contemporary place near the cathedral which also has a spa and a less 'old world' feel but overall we thought it was good. The TV did keep freezing and the Wi-if was a tad unreliable, both of which are bug bears... More

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review
7 May 2013

Dear Guest, Thank you so much for sharing your comments with us and for choosing Grand Hotel Sofia. We are proud of our property and your feedback shows that we have managed to pass the experience to our guests. We are delighted that you find our staff to be “helpful and friendly” because it is people’s attitude that really make... More

Edirne
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 May 2013 via mobile

This is a very good hotel in Sofia. We enjoyed our stay. It has a good location, clean and nice hotel. But 2 things I must say were bad. We have asked 2 hours late check-out on sunday although the hotel was almost empty we were asked to pay 20 Euro just for 2 hours. This was not friendly. 2nd... More

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See 5 more reviews by Caglayan1 for Sofia
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review
7 May 2013

Dear Guest, Thank you for your overall rating of Grand Hotel Sofia as a good hotel. Usually, the check out time is 12:00h noon. This is so in order to clean the rooms for the new arriving guests in time. Of course we can make exception for free late check out upon availability. Unfortunately this was not the case, since... More

Germany
Top Contributor
56 reviews 56 reviews
56 hotel reviews
Reviews in 40 cities Reviews in 40 cities
190 helpful votes 190 helpful votes
2 of 5 stars Reviewed 4 May 2013

I stayed with a collegue at Grand Hotel Sofia for one night on April 4, 2013. Rate was 140 Euro/night for a standard room, breakfast inclusive. At time of booking Grand Hotel Sofia was the most expensive 5 star hotel in Sofia for a standard room. Arrival was fine, doormen at the door taking the luggage, quick check in and... More

Was this review helpful? Yes 2
Petya A, General Manager at Grand Hotel Sofia, responded to this review
7 May 2013

Dear Guest, I would like to express my gratitude for taking the time to share the experience you have had at our hotel. Please accept our deepest apologies that my colleagues did not succeed in turning your stay into a pleasant event for you as the industry of hospitality requires. All your comments are very much appreciated by the staff... More

Palma de Mallorca, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 April 2013

Great location, traditional style five star hotel whose rooms are very large indeed and well furnished. Service excellent in all parts of hotel and its very central location means you can travel on foot around the city. A hotel to stay in again as you would return to a place where you are made to feel well at home.

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review
29 April 2013

Dear Guest, Thank you for taking the time to share this review. We're flattered and thrilled that you enjoyed our amenities and, above all, that the service exceeded your expectations. That is our goal on a daily basis – and all of us will continue striving to provide exceptional service always! We hope we’ll have the opportunity to welcome you... More

Sofia
1 review
5 of 5 stars Reviewed 22 April 2013

It really felt like being a star staying in the grand hotel sofia. The room is huge with coffe and tea facilities and a small complimentary bottle of wine and mineral water. The bathroom is really beautiful. I enjoyed breakfast outside in the terrace which is lovely with all the people in the park. The only detail which I didn't... More

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Review collected in partnership with Galahotels.com

Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review
23 April 2013

Dear Guest, Thank you for your review posted on TripAdvisor following your recent stay at the Grand Hotel Sofia. Our team here strives to make each guest experience as close to perfect as possible. When we accomplish that we have done our job. We are honored that you chose Grand Hotel Sofia while you were in Bulgaria. We are extremely... More

Sofia, Bulgaria
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 21 April 2013

This hotel is gorgeous. Located in the city center - near to everything. This is the place that I had the most delicious breakfast. The bed is not big - it is the biggest ever... No of the rooms have beautiful view, because of the location of the building - between the office buildings... So do not give any money... More

Was this review helpful? Yes 1
See 2 more reviews by GeorgiGeorgiev for Sofia
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review
22 April 2013

Dear Mr. Georgiev, Thank you for taking the time to share this review. We are flattered that you have enjoyed our amenities and, above all, that the service has met your expectations. Although we are located in the heart of the city, there are many beautiful scenes around the hotel which can be seen from our rooms. Our Panorama rooms,for... More

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 21 April 2013

Stopped over in Sofia on a business trip to the Middle East. Grand Hotel Sofia did not disappoint. From the moment I checked in to the next morning when I departed, everything was wonderful. Beautiful lobby greets you as you walk in and the staff at the front desk is very welcoming. The room was very large ( I had... More

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review
22 April 2013

Dear Mr. McNeely Thank you so much for sharing your experience with the Tripadvisor readers. Your description of Grand Hotel Sofia is the feedback that any hotelier can only dream about. Welcoming guests is more of an art than just a business for us, thus paying attention to the details is of great importance. We are delighted that our efforts... More

 
 
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Additional Information about Grand Hotel Sofia

Also Known As:
Sofia Grand Hotel
Address: 1, Gurko str., Sofia 1000, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotels in Sofia
#2 Business Hotels in Sofia
#3 Family Hotels in Sofia
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
This five-star hotel's unique central location and easy access to major sights makes this an ideal choice when staying in Sofia. It offers extremely spacious rooms where to enjoy a 5-star level of luxury, style and comfort. The modern Convention Centre features 4 conference rooms, varying in size to accommodate from 10 to 150 delegates in different set-up. ... more   less 
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