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All 51 Zagreb hotels »

Sheraton Zagreb Hotel

5.0 of 5
2 Kneza Borne, Donji Grad, Zagreb 10000, Croatia
Hotel amenities
Ranked #18 of 51 hotels in Zagreb
3.5 of 5 stars 130 Reviews
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130 reviews from our community

    Trip type
Traveller rating
    36
    44
    31
    11
    8
Date Rating
DDFRESNO
Fresno, California
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW
1
person found this review helpful

Although the property needs some rennovation, it is comfortable, well located and with almost all ammenities you may want in a hotel. More

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Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
15 February 2012

Thank you for your comment and visit to our Hotel, renovation will be happening in phases and some parts are already beeing renovated or upgraded this year like new Sweet Sleeper Beds and new LCD Tv's in rooms, part of hallway on one floor. With every month passing by changes and upgrades will be more and more visible. Best Regards,... More

Redmondo67
Reviewer
4 reviews
5 helpful votes
4 of 5 stars Reviewed 21 January 2012
2
people found this review helpful

Stayed for long weekend recently. Although rated 4 star I doubt it would receive this rating in many parts of Europe or Asia. But we got a very good rate so I have no complaints. Rooms spacious and tidy. Breakfast was buffet and was fine. Whole hotel feels a tad dated but it was clean and tidy, close to station... More

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Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
24 January 2012

Glad to hear you were satisfied with rooms and tidyness of rooms, location of hotel. Sorry you had feeling hotel is dated, we have many news coming in future months to come so we are looking forward for your visit again in future. Best Regards, Ivan Sekulic Hotel Manager More

clby1knobi
Philadelphia, pa
Contributor
15 reviews
12 helpful votes
3 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

This was my first stay at the Sheraton and it was a nice hotel but I think the Westin is much nicer, and at a comparable price. The Sheraton is slightly farther from the city center. The breakfast was 95.00 and I didn't believe it was very good- for my taste, the Westin had breakfast included with the price of... More

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Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
24 January 2012

Thank you for your valuable comment, we will look into breakfast selection, aldo I am guessing you had continental breakfast seeing from the price and not full buffet breakfast. King Tomislav restaurant will undergo slight renovation and menu change later in year as we are listening opinion of our guests. Thank you Ivan Sekulic Hotel Manager More

Lynn M
Saint Louis, Missouri
Contributor
19 reviews
5 helpful votes
2 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

Sheraton can't help it self - treats regular customers like garbage. The staff was inattentive, at best. The bathrooms were small. It was a long walk to the main part of town but close to the train and bus station. Won't stay there the next time I'm in Zagreb. More

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Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
24 January 2012

Dear Lynn M, I am very concerend about your comment regarding level of service of my staff, please contact me directly in hotel or through email so I can learn more about your experiance and action it. Best Regards, Ivan Sekulic Hotel Manager More

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MarkCognevich
Buras, Louisiana
Contributor
14 reviews
6 helpful votes
5 of 5 stars Reviewed 9 December 2011

We were very pleased with this Hotel. Top of the line. Rooms were very good, staff were helpful and friendly. Food was very good. Hotel is in walking distance to everything. We had a very good stay here. We have stayed here on 2 different occasions. More

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Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
24 January 2012

Dear Mark, Glad to hear you were satisfied with your stay on both occasions in our hotel, looking forward having you again in Sheraton Zagreb. Best Regards, Ivan Sekulic Hotel Manager More

Spina24
Zadar
Reviewer
5 reviews
4 helpful votes
5 of 5 stars Reviewed 9 December 2011
2
people found this review helpful

I came back to this hotel because I have enjoyed my stay before. I liked it very much even this time. The hotel has an excellent location, 10 minutes walking to the main town square - "Trg Bana Jelacica", very near by the main railway and bus station. The staff at the front desk is very friendly, polite and helpful.... More

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Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
24 January 2012

Dear Spina, Nice to hear your good comments about our hotel, your comment on Front desk staff make's me especially proud as this is area we work the most recently. Thank you and hope to host you again in Sheraton Zagreb Hotel. Best Regards, Ivan Sekulic Hotel Manager More

flyingfox007
Nuremberg, Germany
Senior Contributor
32 reviews
15 helpful votes
4 of 5 stars Reviewed 27 November 2011
2
people found this review helpful

Location: The hotel is located in close neighborhood to the main train station of Zagreb and can easily be accessed from airport by public transport. Taxi from airport is rather expensive (230 kn, 26 €). OLd city in walking distance, ~ 10 minutes walk. Front desk: fast service, friendlyness could be improved. Room: Standard room acceptable sized and furnished. Bathroom... More

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Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
24 January 2012

Dear flyingfox, Thank you for your comment, your comment on friendlyness of front desk concerned me and I would like to hear more about your experiance you have encountered so I would really appreciate if you could drop me an line on email so I can work on it. Best Regards, Ivan Sekulic Hotel Manager More

travellerfrom203
London, United Kingdom
Top Contributor
58 reviews
15 helpful votes
4 of 5 stars Reviewed 6 November 2011
3
people found this review helpful

I have stayed at this hotel on four occassions over the last year, and am always happy to come back. I decided to review on this occassion as a result of the one or two scathing reviews that have been submitted to tripadvisor, which I think reflect very unfairly on the hotel. OK, I don't consider it a 5 star... More

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Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
24 January 2012

Dear Guest, Than you for your positive comments and as I see your highest grades went on service in Hotel which makes me proud, regarding wireless internet in rooms we are currently working on it and should be introduced later in the year, of course we are still planning to have it free of charge. Best regards, Ivan Sekulic Hotel... More

NJDFan
Ottawa
Reviewer
4 reviews
6 helpful votes
4 of 5 stars Reviewed 5 November 2011
2
people found this review helpful

I recently stayed at the Sheraton Zagreb for a conference. The hotel staff provided wonderful and attentive service. The bedrooms rooms probably need to be refreshed as they area about 20 years outdated. The food at breakfast was good, but not the best that I've had. More

Was this review helpful? Yes
Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
24 January 2012

Dear Guest, Thank you for your comments, we would like to achieve your best even in breakfast therefore we are currently working on some changes on breakfast buffet, which is coming soon. Best Regards, Ivan Sekulic Hotel Manager More

FirasES
Senior Reviewer
9 reviews
4 helpful votes
4 of 5 stars Reviewed 5 November 2011
2
people found this review helpful

a high standard business hotel. The room that I have got was verz nice, big and has all necessary facilities for a business traveller, including LAN connection in the rooms, WLAN in teh lobby and also an iron and ironing table and a safe More

Was this review helpful? Yes
Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
24 January 2012

Dear Guest, Than you for your positive comment, hope to have a chance to host you again in our hotel. Best regards, Ivan Sekulic Hotel Manager More

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Sheraton Zagreb Hotel Also Known As

  • Sheraton Zagreb
  • Zagreb Sheraton
Address: 2 Kneza Borne, Donji Grad, Zagreb 10000, Croatia

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