30C and no air conditioning in the guest rooms, only the lobby, halls, dining areas, etc. were air conditioned. Would have expected more from a Sheraton. No offer to compensate for the unbearable heat in the room. Front desk staff were amazing, other than the manager who made no effort to make us whole other than to offer another non-air... more

Rather poor hotel, not representing well good name of Sheraton. I had quite small room with shower only, not equal to the price. Breakfast extra, parking is also paid. Free internet is adventage. To far to get to the city centre. more

A couple of friends and I stayed in this hotel in July 2008. We had a very large family suite, with two bathrooms. The room was clean but rather hot. Some problem with the AC. The view from the room was great. The hotel is about 20-30 minutes walk from the city center. There are a lot of bars during... more

I booked this hotel for two nights using my Starwood Points and got a room on the Starwood Preferred floor. Indeed, we had a panoramic view of the city, the staff were very friendly, and the room was perfectly clean. However, we had a heck of a time getting the TV to work, the A/C didn't work and we roasted... more

2.5 km from city center, neara sports complex and some dingy cafes, Hotel itself is very basic. Air conditioning in our room didn't work and we cooked all night. The vent was only a hole in the ceiling but no one seemed concerned. Poorly represents the Sheraton's good name. more

Normal businessman's hotel, not terribly worn. Large clean room with closets, very nice spacious bath, good towels. Wonderful view from 15th floor toward mts. Glad we could open the window as the room was warm - whole bldg kept warm and we vexed the maitre'd when we opened a dining room window at breakfast. Breakfast quite fresh and good selection... more

Hotel was adequate. Rooms are small. If you can get a room on the 9th floor, which are Starwood preffered rooms they are pretty nice, The family suites for 3 persons are very large. The hotel is about a 15 minute walk to the tram and then a 15 minute tram ride to the city center. I felt very safe... more

The rooms are a little small but clean and have all the basic utlilities (iron, safe, dryer etc.) as expected from a Four Points. The staff was OK. Breakfast was good but not great. Overall a comfortable stay. Taxis are pretty expensive in Zagreb so a ride to the City Center will cost you approx. 50 Kunas ($ 10). This... more

Great city, great hotel. Everything was immaculate, lobby entrance, gift shop, room and bathroom. Hotel Staff were very attentive and courteous. Hotel does indeed come with a Panorama view of greater Zagreb area. Great local family restaurant (pizza & pasta) just around the corner from hotel. more