The hotel is old and You can feel it when You enter it. I bet that it has been luxury hotel some years back, maybe twenty-thirty or so, but it does not meet such standards anymore. Only good thing was a free wifi and the friendly staff in reception. The hotel needs urgent renovation and modernization. The restaurant located at... More

I stayed there twice now, and whenever I will find my way to Zagreb, I will stay there again. A wonderful stately old hotel that envelops you with comfort and care. The rooms are spacious and clean, the breakfast outstanding and among the very best I have experienced anywhere in the world, and the personnel to a man and woman,... More

Stayed here three nights in Feb 2012. Hotel front desk fluent in English and German. Very central hotel, with outstanding bakeries and sausage stands within extremely easy walking distance. The hotel is a very wee bit aged, but clean and well maintained. The free internet is VERY welcome. Breakfast was probably the weak point. Plenty of decent food, but aside... More

The hotel, like much of Zagreb, is just OK. It could use with a major upgrade and a good cleaning. Completely full with elderly American tour participants which made the service in the restaurant really really slow. And then I ended up getting sick from the meal. The path to our room required three flights of stairs, both up and... More

Superbly located overlooking the park and easy to reach from the bus station by tram as the stop is immediately opposite the hotel. This is a traditional establishment in which facilities such as the lifts have had to be fitted around the infrastructure, which does make them somewhat small for accommodating residents plus their luggage. Otherwise, this is a very... More

Hotel staff was absolutely the best. Friendly, helpful and very knowledgeable of things to do, places to go, restaurants, etc. The breakfast buffet at the Place is by far the best breakfast buffet I've ever experienced at any hotel I've ever stayed at. That would include the Embassy Suites', which is top drawer itself. But the Palace is a notch... More

I have to stay in Zagreb about once in a month and I know a couple of high standard Hotels there. I prefer the Palace. The rooms are a little small but they are clean, refurbished and have everything you need. Beside a wide choice of cakes, cereals, breads, croissants and some warm stuff, they also offer a variety of... More

A conveinent hotel within walking distance of the main railway station (where there is a large underground shopping mall), and five minutes in the opposite direction the main square. Trams pass outside the hotel to all parts of the city. The room we had was spacious enough for a family of three, with free internet (no fuss) and a decent... More

We always stay at the Palace when we go to Zagreb .We enjoy the old world charm with very friendly and helpful staff,comfortable rooms and a great breakfast buffet. More