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Crystal Palace Hotel

4.0 of 5
18 - 20 Cpt. Av. Alexandru Serbanescu | 1st District, Bucharest, Romania
Hotel amenities
Crystal Palace Hotel
Ranked #43 of 159 hotels in Bucharest
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18 reviews from our community

    Trip type
Traveller rating
    5
    9
    4
    0
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Date Rating
Cordoba, Spain
1 review
5 of 5 stars Reviewed 13 May 2013

Finally I found my place in Bucharest. Very comfortable, very good service, good food and very well located. In my future trips I do not have doubts that Crystal Palace will be my choice. The room was very clean, the staff very professional and the restaurant with good variety.

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review
14 May 2013

Thank you very much for your review! I am happy to know that you found your "home" in Bucharest at Crystal Palace Hotel! It was a great pleasure to have you as our special guest and we look forward to seeing you again! More

Desio, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 April 2013 via mobile

My booking was just for a single night. The hotel is 4 stars category but I would rate it as 3-stars only. Rooms are cleaned enough and quite comfortable. Space is generous. However fornitures come fro '90-'00 years and they results not in line with other 4-stars hotels. Personnel is very polied and accomplishing and can assist you very professionally.... More

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review
1 May 2013

Your feedback is very valuable for us, so thank you for taking the time to review our hotel! I am delighted that you enjoyed our services as well as the space and the cleanliness of the room you stayed in. The rooms were refurbished last year with our guests' comfort in mind so, besides the design changes, we focused on... More

Bucharest RO
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 25 February 2013

The hotel is ideally situated, close to basically anything you would like to do in Bucharest. It is great for business trips as it also provides two conference centres to hire. The restaurant has good quality food and has a variety of options for you to choose from. The lobby bar is a great place to meet someone as it... More

Was this review helpful? Yes 1
Bogdan D, Owner at Crystal Palace Hotel, responded to this review
1 May 2013

Your comments and opinions are helping us to continuously improve our services, so thank you for your review! I am glad you enjoyed our hotel and I hope you will visit us again! More

Gainesville, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 November 2012

The hotel itself was nice. There is a good restaurant inside with a nice atmosphere and good food. The rooms were average size with an upscale bathroom. The only problem we had was that it was hot in the room. The air conditioner didn't supply cold air. There was a window to open, but the smell of cigarettes wasn't worth... More

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review
8 November 2012

Thank you for your review of our hotel and for the kind words. You stayed in our hotel in November and the weather was rather cold, so, for our guests’ comfort, we turned the heat on. Unfortunately not all the guests respect the non-smoking room signs and somebody was probably smoking with the window opened. We hope this was not... More

Bucharest, Romania
Top Contributor
60 reviews 60 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 24 October 2012

The lobby of the hotel does not prepare you for the quality of the rooms. The rooms have been recently refurbished and meet the higher 4 star standards. They are spacious, nicely decorated with comfortable and good quality beds and relaxing colors. The lobby, as they explained to us, was not yet refurbished. However the service is very good and... More

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See 17 more reviews by theodorak27 for Bucharest
Bogdan D, Owner at Crystal Palace Hotel, responded to this review
29 October 2012

Thank you for your review as well as for recommending Crystal Palace Hotel! I am glad that you liked our newly refurbished rooms and we hope that you'll visit us again after the lobby area is refurbished as well. More

Denmark
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 22 September 2012

We are currently staying at Crystal Palace and are quite happy with our choice. The hotel is located near a busy road and you would definitely hear the sound of traffic, but with closed windows it does not bother us that much. Traffic in the city is constant and you would need a lot of patience no matter whether you... More

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Bogdan D, Manager at Crystal Palace Hotel, responded to this review
24 September 2012

We are glad that you are enjoying your stay at Crystal Palace Hotel! Thank you for choosing our hotel and for your Tripadvisor review. Your remarks will definitely be taken into consideration, especially that we are now almost finished with the refurbishment and any suggestion is very important to us. If there is anything we can do to make your... More

Constanta, Romania
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 September 2012

This is without a doubt one of the very best Bucharest business hotels . Good internet conection, the staff is polite and always smiling, the rooms clean,inviting and confortable . The double room is spacious ,and can easlily accomodate 2 adults and a child . Close to the airport and just 30 min. by car from the city center ,... More

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See 3 more reviews by bebeluku for Bucharest
Bogdan D, Manager at Crystal Palace Hotel, responded to this review
24 September 2012

Thank you very much for you appreciation! It was a pleasure for us to have you as our guests and we are waiting for you again when you visit Bucharest again! More

London
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 August 2012 via mobile

I've been to Crystal Palace during a business trip to Bucharest and it really is the best choice if you want good value for money. Recently refurbished, rooms are bright and spacious, with air conditioning - very important as in Bucharest were 35 degrees C- good wireless internet acces, comfortable bathrooms and even a work desk in the room. You... More

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See 2 more reviews by Ovidiu G for Bucharest
Bogdan D, Manager at Crystal Palace Hotel, responded to this review
24 September 2012

Thank you for choosing Crystal Palace Hotel and also for your TripAdvisor review! Your feedback is very important for us! More

Bratislava, Slovakia
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 March 2012

The hotel does look a bit old from the outside..and from the inside also. But I always go there for my business trips and I've never been disappointed. Rooms are clean and spacious, there's everything needed, but the plus point of this hotel is definitely the service. Far above most other hotels I know.

Was this review helpful? Yes 2
Bogdan D, Manager at Crystal Palace Hotel, responded to this review
24 September 2012

Thank you for choosing Crystal Palace Hotel for your business trips! I am very pleased to know that we didn't dissapoint you and I can promise that we'll do everything we can to make each of your stays as pleasant as possible. We are now almost finished with the refurbishment of the hotel and we are waiting for you to... More

Pitesti, Romania
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 September 2011

A hotel I do appreciate !5 minutes drive to the airport, amazing service, clean rooms.

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Additional Information about Crystal Palace Hotel

Also Known As:
Crystal Palace Bucharest
Address: 18 - 20 Cpt. Av. Alexandru Serbanescu | 1st District, Bucharest, Romania
Region: Romania > Bucharest
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#27 Business Hotels in Bucharest
#35 Luxury Hotels in Bucharest
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Crystal Palace Hotel is distinguished by its location, in Bucharest’s north area, nearby the capital’s center and only 10 km away from the international airport, Henri Coanda – OTP. Its entire recent renovation, the high standard services, the kind and welcoming personnel, its conference center and business facilities, the fitness center, the modern and various guest rooms, all of these assets established our hotel to the 4 star up-scaled category.Its 74 guest rooms can host up to 160 guests. The Conference Center consists of three meeting rooms that can host any social or business event up to 60 persons. The variety of the services provided is completed by the Lobby Bar & Coffee Lounge, room service and the Choral Restaurant with its traditional and international cuisine.Our guest rooms’ diversity, design and features meet all of our guests’ special demands by being equipped with complimentary HSIA, air conditioning system, desk with electrical outlet, LCD TV, deposit box, mini-bar, comfortable mattresses, blackout curtains, opening windows, natural cosmetics and hair dryer.Due to its various room types, strategic location, conference center and facilities, high standard services, our hotel is recommended for both, business and leisure travelers, groups and long stays. ... more   less 
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Crystal Palace Hotel
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