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All 94 Panama City hotels

Hotel Riu Plaza Panama

4.0 of 5
Calle 50, Panama City, Panama
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Hotel Riu Plaza Panama
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78%
Ranked #18 of 94 hotels in Panama City
Most recent review
5 of 5 stars Reviewed 17 June 2013
Marcel A Punta Chame, Panama, Panama
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505 reviews from our community

Traveller rating
    211
    186
    59
    30
    19
See reviews for
Families
81
 
Couples
136
 
Solo
25
 
Business
161
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Punta Chame, Panama, Panama
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

we arrived at the hotel on christmas 12-10, for a 3 month stay, and all i can say is that we had the best time. the friendly staff at the hotel were great, the attendants in the breakfast really made you feel at home. my son would run all over the hotel everybody knew him and were very affectionate with... More

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Mexico City, Mexico
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 June 2013

This is a very good located hotel, their meeting packages are good. Restaurant serves daily breakfast and lunch buffete; food is delicious. Big hotel, nice meeting rooms, nice swimming pool; try the rectangle hamburguer they serve at their bar; bar service is excellent.

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Buffalo
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 31 May 2013

Not sure why, but the check-in process seems to take way to long. Why is that when you do everything on-line ahead of time? Anyway, we arrive at approx. 4:30 pm and are told our room is not ready. Really? I ask if they can switch us to a different room that is ready and that kind of request seems... More

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Pennsylvania
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 30 May 2013

Trust your tripadvisor family. The previous reviews are correct!! I thought some of these reviews were overrated but they weren't. This hotel has a very musty mildew problem that the staff seems to ignore when you complain or they lie and tell you its fixed. The bed and linens are cheap and hard and the breakfast is substandard (bread and... More

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west chester
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 May 2013

Great hotel! first time in Panama and the rooms are gorgeous!!! Very nice hotel and close to all the action...the hotel bar service was kind of lacking- understaffed when the hotel was full...Rooms were very nice- but for example the cleaners forgot to pick up some dirty empty glasses in the room- and what is weird is that each room... More

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See 2 more reviews by jim j for Panama City
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 May 2013

This could be a beautiful property with a great location - but huge water and HVAC problems make for a smelly stay. The meeting rooms and hotel room was either FREEZING (68 degrees) and air conditioned or we could turn off the air conditioning to make it a reasonable temperature but now the smell is overpowering. I know they were... More

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See 2 more reviews by lesshaze for Panama City
RiuHotelsandResorts, Social and Community Relations Manager at Hotel Riu Plaza Panama, responded to this review
27 May 2013

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. I have sent your comments to the respective heads of... More

Alexandria, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 19 May 2013

Stayed here for a convention in May 2013. Nice breakfast buffet with great service, sushi offered at the bar. For the size of this hotel, there aren't many other culinary options. Free wi- fi in rooms, nice gym. As mentioned in other reviews, there is a musty smell in the rooms, so bring allergy pills. Customer service reps barely speak... More

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Woodstock, Virginia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 May 2013

Stayed here as a stop over for a cruise. Our plane arrived late and we left early the next morning for Colon to board a cruise ship so we only spent about six hours here. We had a small problem at check-in (seems that for some reason they already had us checked in) and then our room key did not... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013

I stayed in this hotel for four nights at the end of April. The price was very reasonable, service was very good from making a booking to paying the last bill. Restaurant staff although not always proficcient in English was particularly helpful and went out of their way to assist my needs. Buffet breakfast was excellent.

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Denver, Colorado, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 May 2013

I spent 3 days at the Riu for a conference. On the last day I left my phone in a bathroom stall for 10 minutes. It looked like the only person that had been in there during the 10 minutes was house keeping. I made a lost claim with their security then watched as everyone avoided me for the next... More

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RiuHotelsandResorts, Social and Community Relations Manager at Hotel Riu Plaza Panama, responded to this review
27 May 2013

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We assure you this normally does not happen; however, we kindly ask you to contact our Customer Service Department via crm@riu.com for us to do a proper follow up. As part of our service, the security of our guests is our priority... More

 
 
Hotel Riu Plaza Panama
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Hotel Summarization (Beta)

What travellers say

  • Breakfast buffet(43)
  • Very good(23)
  • Pool area(19)
  • Room service(8)
  • Fresh fruit(7)
  • Financial district(3)

Additional Information about Hotel Riu Plaza Panama

Address: Calle 50, Panama City, Panama
Region: Panama > Panama Province > Panama City
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 Business Hotels in Panama City
#9 Family Hotels in Panama City
#9 Luxury Hotels in Panama City
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Hotel Riu Plaza Panama Panama City

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