The hotel was clean, stylish, comfortable and the staff could not have been nicer or more professional. My stay was exceptional. We came for a concert at the Mullins Center, got the room for a low bargain rate on a promotional deal, and enjoyed not only our stay - but also seeing the beautiful town and impressive campus. More

hotel was adequate but had a problem with potential safety issues in the garage. When you park in the garage, you access the hotel by going through a long, poorly lit corridor which leads to a student center. Upon entering the student center, you travel around the corner to an area which houses the elevators which take you to the... More

I was finally able to stay in the campus center hotel. My son is a senior, and I had tried to book here before with no luck. On this trip, I brought my daughter for a campus tour. The hotel is centrally located. The rooms are great, clean, nice bathrooms. Everything looks new. Nice to have continental breakfast. Close enough... More

Was able to finally stay in the on campus hotel as most times it is booked up. Very easy to visit with my student daughter, free parking, internet and access to the Body Shop Gym or the UMass Recreation Center ($10 fee). The free breakfast is continental and adequate in that respect. The staff is super friendly and helpful. There... More

My Daughter is attending UMASS and as we had travelled from the UK, we stayed at the hotel for 2 nights. It was truly 5 star. The room was lovely, clean and modern. The staff could not have been more helpful and friendly. I would truly recommend this hotel and I would most definitely stay again. Debbie and Milly Thornton More

The hotel was great. We stayed for a special New Year's eve package they had on their website. We had dinner at the Uclub which was just a short distance from the hotel. The front desk staff was even nice enough to drive us over to the Uclub so we could make our dinner reservations on time. The food was... More

I reserved a couple of rooms on a weekend in January of 2012 at the UMass Hotel at the Campus Center and I had a great experience. The people at the lobby were very friendly and checked me in right away with adjoining rooms that I requested when making the reservation. I had a scenic view and the rooms were... More

When the halloween storm hit, UMass and the UMass Hotel were the only place in our area with power on Sunday. It was great to have a place to go to stay warm and dry during a very difficult time in New England and the East Coast. Our room was clean and comfortable and the staff very accomodating. We had... More

We really enjoyed our stay at the Umass Hotel.The staff was very friendly and professional. I loved the decor and cleanliness of the rooms, Wireless is a great add on.Excellent location especially if you have business on Campus or in town. The view was extremely exceptional. We look forward to are next visit. Mr.& Mrs. Allen-Morel More