Clean. Very good mattress. Coffee 24 hours. Library. Excellent location. Close to shopping and good restaurants. Friendly staff. What else do you really need? Easy access. This is the second time I've stayed here in two years time.

Spent four nights here on a business trip. Never felt comfortable. The sheets, towels, pillows, blankets are subpar. Coffee pot did not work- my frustration the first morning was real. They fixed that for day 2. I requested better towels after day one, and was given two stacks of the same dingy stuff. Day 2, the desk and counters were... More

We were forced to stay here a few nights when our other accommodation plans to stay with family didn't work out. Comfort Inn, Auburn could only put us up for 3 nights, not the 4 nights we needed; so we had to transfer to the CI in Marlboro (near Solomon Pond) for our last night in the area. The check-in,... More

Black mold or some kind of very black dirt invading the filter above the sink, a ring in the sink,no batteries in the TV remote, and overlooking a dumpster of garbage at the Toys R US . In addition all ambiance has left the building with the furniture. The Lobby is full of tables for breakfast and nothing else. I... More

This is the place you want to stay in Auburn MA area. The room was great, hotel staff actually asked you every time they saw you what they could do for you. They called taxis for me, looked up places for me in the local yellow pages, mades copies for me at no charge. knowledgable of area places to eat,... More

I started checking hotels in August, while planning a Sept. trip to Worcester for parents' weekend at a local college. All the rooms were already booked in Worcester, so we ended up in this hotel in Auburn. The hotel lobby was pleasant enough and the desk attendants were welcoming and friendly. The elevator and hallways were somewhat dingy. The room... More

We stayed two nights here last weekend while attending events at Holy Cross College. Its location was very convenient to the college, and check-in was a snap. Jackie was at the desk and was very friendly and efficient. And the lobby area is very nice--fireplace, seating area, lots of books, and a computer for guest use. It was a very... More

I stayed at the Comfort Inn, Auburn, MA one night while on business in the area. I was well satisfied with the value of the room for this area and the efficient staff. I will stay here again when I'm back in the area.

When I first arrived, I was impressed with the lobby and that staff member that was working. My impression of the hotel quickly declined. 1) The area by the elevator was cluttered with the luggage carts. It made getting into the elevator very difficult especially if you had someone coming off the elevator. 2) I was on floor two, the... More