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Hotel Palma

3.0 of 5
Verudela bb, Pula HR-52100, Croatia
Hotel amenities
Hotel Palma
Ranked #15 of 31 hotels in Pula
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39 reviews from our community

    Trip type
Traveller rating
    4
    9
    9
    12
    5
Date Rating
Zagreb, Croatia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 January 2013

Hallo! I stayed in hotel Palma on Veruda Halfisland during Bridge Festival in SDeptember last year. I am very satisfied with my stay, especially with kind personal at this nice hotel. Also the environment is something special

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Horsens, Denmark
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 November 2012

I stayed at Hotel Palma for a week in August 2012. The hotel looks like it needs an update - all the other hotels and apartments in the area seems really nice. The hotel was nice, and the staff very friendly. My room was on the top floor with a view of the marina - beautiful all day long, and... More

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Arenaturist, Manager at Hotel Palma, responded to this review
11 December 2012

Dear Guest, Thank you for your kind feedback on Tripadvisor! We are glad to read that you enjoyed the Palma hotel and that you found our staff very friendly. We take this opportunity to kindly inform you that hotel Palma will be totally refurbished during this winter. The renewed hotel will open its doors again in 2013. We would be... More

london
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 11 September 2012

I dont know why so many bad reviews but for just over £30 a night, this place was amazing. The staff were so friendly and helpful, especialy Valdi on reception, who helped with many different enquiries including buses into town. Ok maybe our room could of done with a little bit of updating, but we had everything we needed. Shower... More

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Arenaturist, Manager at Hotel Palma, responded to this review
18 October 2012

Dear Daiseeeee, Thank you for your review. We are very glad that you have enjoyed your stay at Hotel Palma and that you were satisfied with the location, our staff and the service provided. We hope that we will be able to welcome you back to our hotel for another enjoyable stay in Croatia. Kind regards, The Arenaturist management More

Turku, Finland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 August 2012

If You look at the advertisement pictures about this hotel, you get the feeling that it is nice hotel with large pool area. However the truth is quite something else. Rooms are without aircondition, they are worn out and outdated, we even got bit by bedlugs during the night. Poolarea You share with the whole area consisting two hotels and... More

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Arenaturist, Manager at Hotel Palma, responded to this review
21 August 2012

Dear Klint_12, Thank you for your taking the time to write your opinion of Hotel Palma. We are sorry that you could not fully enjoy your holiday due to the lack of Air conditioning in your room therefore we kindly suggest to you to check our homepage, where all the details on room facilities and real pictures are present. We... More

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Washington, D.C.
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 August 2012

We really enjoyed the pool, dinners, location and service at Hotel Palma. BUT bring a fan!. Sleeping was so difficult because of no AC and it really almost spoiled our whole experience. For a quiet swim day - reserve a chair early at the Yacht Club next door - well worth it!

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Arenaturist, Manager at Hotel Palma, responded to this review
21 August 2012

Dear Dr.X, Thank you for your review. We are very glad that you have enjoyed your stay at Hotel Palma managed by Arenaturist Hotels, Camps and Resorts. We are pleased to hear that you were satisfied with the location and service provided. Please note that Hotel Palma is a family hotel, and we actually decided not to put Fans in... More

Manchester, United Kingdom
1 review
1 of 5 stars Reviewed 4 January 2011

We booked a late deal for August and having seen the photos of this so called 3* hotel, even though it was also slightly pricey we felt confident of our choice. However, we arrived 2 hours earlier than the check in time and we were greeted by an extremely rude, unfriendly and scruffy receptionist. We were given an initial room... More

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Arenaturist, Manager at Hotel Palma, responded to this review
27 February 2012

Dear guest, Thank you for taking the time to write your opinion of your stay at Hotel Palma. We are terribly sorry that some services did not meet your expectations. Please, be assured that we will forward your comment to our management. Thank you again for staying with us, we wish you all the best and we look forward to... More

Stockholm, Sweden
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 of 5 stars Reviewed 3 January 2011

This hotel is not just outdated, it also has not been cleaned since the 70's (Under the bed when I went to look for something on the floor there was popcorn, soda bottles, thick layer of dust). Wall to wall carpeting reaks of smoke and dust. Staff is not kind, and does not really speak english. Breakfast is mediocre at... More

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Arenaturist, Manager at Hotel Palma, responded to this review
27 February 2012

Dear guest, We wish to take this opportunity to thank you for taking the time to write a review of Hotel Palma. We are glad that you found this hotel ideal for a summer holiday that include all the beach activities. However we are sorry to hear that some of the services of the hotel did not meet you expectations.... More

HOWE
Top Contributor
60 reviews 60 reviews
45 hotel reviews
Reviews in 52 cities Reviews in 52 cities
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed 1 August 2010

Hotel location is great, however if you arrive with the car you cannot unload at the entrance as it is not at the street. You have to carry you luggage upstairs. The view is nice. Parking is at the street. Hotel DOES NOT HAVE A/C. During the summer, avoid staying in this hotel. It is boiling hot inside. Do not... More

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scotland
1 review
2 of 5 stars Reviewed 12 October 2008

Arrived late given bag of food but no water to drink and no where to buy it, bar closed resturant wouldn't serve us as they were closing 22.45 nice welcolme! Resturant set on fire whilst we were there! Room decor very tired hotel resturant food and service luke warm. Hotel bar closed at 22.00 most nights no entertainment nothing to... More

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London
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 September 2007

We had a nice clean room with great views of the Marina. The whole hotel could do with an upgrade though! Would NOT recommend doing half-board as the food and service in the restaurant are terrible. There is not alot of nightlife for younger people but Pula is a nice town and it's nice to have cocktails in the forum... More

Was this review helpful? Yes 3
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Additional Information about Hotel Palma

Address: Verudela bb, Pula HR-52100, Croatia
Region: Croatia > Istria > Pula
Hotel Style:
Ranked #15 of 31 hotels in Pula
Price Range: $
Hotel Class:3 star (3*)
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