Be here for some weeks! So the worsest is almoste every Room is with mold in the Bath... Change 3 times my room everywhere the same! Dinner is everyday the same! Internet is to expensive... Service is Horror guess nobody here like to work! The one and only good is the gym with the Steambath and Sauna!
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Dear Mr. Daniel,
We regret to know that you last stay with us was not pleasant. We sincerely look in to every issues you pointed out and will take immediate remedial actions.
Mr. Daniel, you comments are valuable to us and it certainly help us to improve our services.
Best regards
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I stayed in this hotel in January 2012 with my fam, and i would recommend this hotel Holiday Inn Jeddah Al Salam for your satisfaction, good price, good food, really comfortable hotel and friendly staff. will come back here again and again every time i visit jeddah city :D
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Dear Ms. El Farid,
Thank you very much for your sharing your experience with TripAdvisor. We appreciate your comments and look forward to hosting you in future as well.
Faisal
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PRO. Internet access at 35SAR (less than $10) per day is fast and reliable. Good buffet breakfast included in the room price. Hotel is 11 floors so nice view over city.Probably cheaper than most luxury hotels in Jeddah.
CON. The hotel quality is less than what you would expect from Holiday Inn. The room is large but furnishings could be...
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Thank you very much for your time to write the comment. we have noted your concern about the electric power point beside the table and we will check the possibility of solving the issue. A thorough refurbishment of the hotel is in our plan in a near future.
We assure you that we will make every efforts to meet our...
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Being a traveller, after a long journey, a friendly welcome by the marketing management team is truly much welcome. My tele-conversation and fax reservation was immediately responded, and confirmed. My check-in was done smoothly though I need to wait for a while but it happens everywhere, acceptable!!!! TRULY BUSINESS TRAVELLER HOTEL.!!!
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Thank you very much for sharing your experience at Holiday Inn Al Salam. It was a pleasure hosting you and we look forward to the pleasure fo serving you again in a near future.
Warm regards
Faisal
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This is a Clean old hotel with poor reception boy. I booked through holiday inn website, but when i came to check out, they charged me for my wife claiming this is additional person which is funny. I didnt read any notice in their website!!!
The reception local guy was rude when i inquired about the additional price. He should...
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We sincerely appreciate your comment and regret to know the confusion about double occupancy charge. You might not have noticed the second adult charge while you made reservation on the website, however, our Front Desk clerk should have clarified it professionally. Please accept our apologies and assuring of a comfortable stay during your next visit.
Best regards
Faisal
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A good hotel for short or long term stay. Quite old now, I am told it is one of the oldest in Jeddah, but comfortable and good food. In the old part of town, so the neighbourhood is quite untidy and dirty, but inside it's fine. Some of the rooms are showing signs of age, but not too bad and...
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Thank you very much for your comments. Holiday Inn Al Salam management takes pride in your comments about the staff members and we conveyed your compliments to all staff members. We certainly take serious consideration about your commnets on smoking in the restaurant and the music played in public area.
Thank you once again and we look forward to welcoming...
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During my last trip in December I tried Holiday Inn Jeddah. It is a suitable hotel for business travellers. My overall stay was very good. Very good service, tidy rooms and good food. I tried breakfast and dinner during my stay and were very good. Freshly squeezed juices in the lobby lounge. Nice outdoor swimming pool - I truly enjoyed...
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Dear Mr. Mohammed Nihal, Thank you very much for choosing Holiday Inn Al Salam during your vist to Jeddah. We are gald to know that you enjoyed your stay at Holiday Inn Al Salam and we look forward to welcoming you again at Holiuday Inn Al Salam in a new future.
Best regards
Faisal
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I stayed at Holiday inn Jeddah in November. Hotel quality and service were fine. Spacious and cleanly maintained room. Food was very good especially breakfast. Staff were friendly. I will certainly prefer Holiday Inn for my next stay in Jeddah.
Alesha
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We appreceiate your time to share your experience at Holiday Inn Al Salam. Thank you for choosing Holiday Inn Al Salam for your stay in the past and considering as your preferred hotel for your future stay. Assuring of our best attention always.
Best regards
Faisal
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The hotel location is a bit secluded. From the facade, building looks similar with the neighborhood generally old and quite run down. However, once you get passed into the lobby, it was amazingly decorated and the ambiance really uplifted the travelling tiredneness .Being greeted friendly by the staffs regardless of the position from marketing management till room service. Room condition?...
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Thank you very much for your comments. It gives us immense pleasure that you enjoyed your stay at Holiday Inn Al Salam. Assuring of our best atttention always.
Kindf regards
Faisal
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What a nice surprise. Clean Room, Friendly staff, reasonable rates and great location. We would stay here again
SONU - Oct 2011
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Dear Guest,
Thank you very much for your comment and it was really encouraging.
Whilst assuring of our best services, we look forward to the pleasure of welcoming you again at Holiday Inn Al Salam.
Warm regards
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34 Reviews
34 Reviews
68 Reviews
