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Holiday Inn Jeddah Al Salam

3.5 of 5
King Khaled Street, Makkah Road | PO Box 6582, Jeddah 21452, Saudi Arabia
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Holiday Inn Jeddah Al Salam
Ranked #19 of 71 hotels in Jeddah
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109 reviews from our community

    Trip type
Traveller rating
    19
    31
    30
    13
    16
Date Rating
Cairo, Egypt
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 of 5 stars Reviewed 19 May 2013 NEW

Being a priority club platinum member, I've done my fair share of travelling and staying at Holiday Inns around the world. Having said that, this is hands down, by far the worst. The hotel is extremely old and could be an excellent location for anyone wanting to shoot a movie depicting the 80s. I checked in very late at night,... More

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See 2 more reviews by TheRealKhairy for Jeddah
New Delhi, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013

For this business Trip, our company did bookedus at this Hotel. Itis a typical Holiday Inn, with the usual Standard. Very customerorientated Employees, who had been very friendly all the time during our Stay there. The only thing we did ot like, isthe Elevator Problem. They shouldrebuilt it immediate ...! Breakfast was good and large Selection of Items!

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Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review
16 May 2013

Thank you very much for your time to share your comments with TripAdvisor. We have noted your concern about the elevators. We apologize if any inconvenience caused to you. We already repalced two elevators and installation of the remaining four elevators is in progress. All the elevators in the hotel will be replaced with new elevators by end of June.... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 April 2013 via mobile

Other than the lobby and swimming pool there is nothing good about this hotel. The rooms were so old and smelt of damp. The bathroom was small and smelly. The breakfast was a shambles...the coffee machine wasn't working and while everything looked appetizing....it tasted stale. The lifts are so old and actually quite a scary experience if on your own!... More

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IHGCare, Guest Relations Manager at Holiday Inn Jeddah Al Salam, responded to this review
30 April 2013

Dear issanasrin, Thank you for taking the time to post your comments. Please accept our sincerest apology for the overall issues you had during your stay. I want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. For that reason, I have sent you a private message to obtain... More

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Riyadh, Saudi Arabia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 April 2013

I stayed in Holiday Inn Jeddah Al Salam for three nights which i consider satisfactory. The hotel is located on old Makkah road, i had some difficulties during locating the hotel ( i rented a car ). The rooms were clean well equiped and wide enough. I suppose the Elevators are very old and slow. May be the hotel should... More

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Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review
15 April 2013

Dear Mr. Alhmadi, Thank you very much for sharing your comments on TripAdvisor. We are glad to know that you enjouyed your stay with us. Two new elevators are functioning from yesterday, 14th April and installartion of remaining 4 elevators is in progress. Expected to have all new elevators by end of May. We already started renovating the hotel with... More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 27 March 2013

This is a hotel with an elevator problem! Only one working in a VERY busy hotel. The rooms are clean but not well maintained with exposed wiring evident. As with the Red Sea Palace hotel which I also stayed at on this trip, apparently there is a renovation programme going on but I did not see any evidence of this.... More

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Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review
31 March 2013

Dear sir, it was a pleasure hosting you at Holiday In Jeddah Al Salam. The new elevators are on trial run now and will open to our guests from 1st of April. We apologize if any inconvenience caused to you during the installation of the new elevators. Renovating the floors will be from 1st Of April which will start with... More

Jeddah, Saudi Arabia
1 review
4 of 5 stars Reviewed 20 March 2013

I would like to comment on the excellent customer service that I've received from Mr. Omar. His warm personnality and hospitality have made my many visits to the Holliday Inn Al- Salam enjoyable, and I will frequent this hotel in future visits to Jeddah.

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Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review
31 March 2013

Dear Joel, Thank you very much for your comment and we are plesed to know that you have been impressed with services of our Front Desk staff Mr. Omar. Joel, we are looking forward to welcoming you again at Holiday Inn Jeddah Al Salam in a near future.. Faisal More

Al-Khobar
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 17 March 2013

We stayed for a night while waiting for our flight and we found out that this hotel is an average hotel at its best. The room is spacious but the furniture are dated and looks old, same thing applies to the bathroom. We are promised that this hotel is very close (within walking distance) to all the major spots in... More

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Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review
31 March 2013

Dear Joshie, We appreciate your time to write comment on theTripadvisor. We regret to know that the hotel loation is not place of your intereset though most of our guests benefit from our location as we are ideally located for their business intrests. We are glad to announce that the hotel will start a thorough renovation starting 1st of April... More

Colchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 February 2013

The hotel was, in itself, clean, tidy and staffed by very friendly, very helpful staff. The room was spacious and well appointed although the bathroom looked a bit tired. The problem was that before I booked I had been given information regarding the proximity of the hotel to other sites in Jeddah which proved to be very wide of the... More

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Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review
5 March 2013

Dear Mr. Collins, Thank you very much for sharing your experience with TripAdvisor. We regret to know that you faced some inconvenience to get taxi. If you do not like to use Limousine service available at the hotel lobby, you can always ask our Bell Desk to get taxi for you. Taxi cars are available 24/7 and certainly our Bell... More

Bath
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 25 February 2013

Decent enough hotel inside and the room was nice, spacious and comfortable, if a little dated. However, what goes agisnt is are the terrible elevators 9worth checking if they have repleced them before you book, they are that bad), the location (surrounded by car workshops and very little else) and the porr and over-priced restaurants with very little choice if... More

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See 3 more reviews by NeilRBBath for Jeddah
Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review
4 March 2013

Dear Neil, Thank you very much for your comments. We apolgise the inconvenience caused due to the elevators. Installation of new elevators are in progress. New elevators will be fuctional from 10th March, 2013. We start renovating the floors by mid March. Neil, thank you once again and we look forward to welcoming you again at Holiday Inn Jeddah Al... More

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 22 February 2013

i stayed in this hotel on 25th january 2013, and it was so comfortable place to stay. its value for money. The food is great.. we face some difficulty in lift. the management of the hotel told us they are fixing new elevators in one month time. The staff were friendly. service was good. we will definitiely choose holiday innjeddah... More

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Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review
25 February 2013

Dear Daisy, Thank you very much for your time to write yoir comments on TripAdvior. Sorry to know about the dificulty about the elevators, New elevators will be operational by end of February. Thank you once again for your comments. We look forward to welcoming you again at Holiday Inn Jeddah Al Salam soon. Bets regards Faisal More

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Additional Information about Holiday Inn Jeddah Al Salam

Also Known As:
Holiday Inn Jeddah Al Salam Hotel Jeddah
Holiday Inn Jeddah Al Salam Hotel
Holiday Inn Jeddah
Jeddah Holiday Inn
Address: King Khaled Street, Makkah Road | PO Box 6582, Jeddah 21452, Saudi Arabia
Phone Number:
Region: Saudi Arabia > Makkah Province > Jeddah
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 71 hotels in Jeddah
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located on the commercial center of Jeddah. Five minutes to the Red Sea and the financial area. 40 kms to the international airport and 2 kms to the city center. The nearest hotel in Jeddah to the Holy city of Makkah and 5 kms to the beautiful resorts of the Red Sea. 319 rooms and suites; 11 floor high rise building. ... more   less 
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