I'm spending my honey-moon in this outstanding hotel.It's my 1st night. The check in was super fast only 5min. The staff is extremly friendly. The man in the reception when he knew it is my honey moon he gave me a sea view room. Overall Perfect hotel with 5 stars qualities. It's highly recommended....

The hotel & rooms(Suites) are breath taking everything in the Suite is impressive and lavish. Being there on business only, at one point I seriously thought of changing hotels because it was so bling bling. Tea & coffee are complimentary just call your butler to deliver it, see what I mean. But the service of the staff is not up... More

The hotel itself is breath-taking and the rooms stunning but even during the booking process the customer service was lacking severely. I should have booked at the Le Meridien at that point, but still wanted to give the Qasr Al Sharq a try. I had to make 5 calls to try and reserve a room with absolutely no help given... More

As some other reviews suggest, it's a great luxurious building compined with unattentive staff who make you feel unwelcome. Check in took forever because i didn't get them a printed copy of my booking which i never did for five years (although they have my reservation in the system!). The next morning, they refused to provide the included breakfast which... More

Dream hotel, interior work is very rich , you need to select the timing to get the best rate

One of the most opulent hotel palaces that have ever been built and certainly appealing to oriental tastes. In spite of the grandezza, there is no feeling of public space inside. One does feel a bit squeezed. Service is a weak for a top luxury hotel. As is typical in Saudi, there are hardly any outside facilities (swimming/bar/restaurant).

As soon as we set foot in the hotel it was one problem after another. Although I did everything possible to avoid such faults but who was I kidding. Objective: The place seriously lacks hospitality (service and courtesy), far from being the cleanest, unorganised, and unprofessional. Subjective: My wife and I spent our very first night together at this miserable... More

I have stayed at Qasr Al Sharq actually 2 years ago on a short trip to jeddah... The hotel is such a luxury in all the areas from the public spaces to the amazing room which is huge with the finest amenities you can ask for in any hotel.... BUT the problem is lack of service or lets say the... More

Oh my, the level of finish is a wealthy potentate's dream. Gold leaf , Italian that, French this totally totally wonderful and honestly Arabic. I can not fault anything on the room which was a total dream, maybe a bigger flat screen to compensate for the Huge room. Bathroom perfect, a dream, a private spa. Parking easy and free. 2... More