We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jumeirah Zabeel Saray

5.0 of 5
The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Hotel website
Hotel amenities
Special Offer
Complimentary Half Board
Jumeirah Zabeel Saray
Ranked #14 of 452 hotels in Dubai
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

843 reviews from our community

Traveller rating
    633
    131
    55
    16
    8
See reviews for
Families
253
 
Couples
370
 
Solo
16
 
Business
50
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 25 May 2013 NEW

Jumeirah Zabeel Saray took my breath away from the moment the taxi pulled up outside... I have travelled extensively always staying in 5* hotels, no other hotel has compared to the Jumeirah Zabeel Saray primarily due to the Customer Service. Excellent customer service was consistent throughout our trip and no request was to much for anyone who served us. (I... More

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 25 May 2013 NEW via mobile

Recently returned from Dubai after a stay with my wife and friends for our friends special birthday. Dubai had never been on our holiday destination but we needed to be there so stayed at this hotel. I have to say it was amazing in all areas from the rooms to the restaurants to the beach outside. Everything was first class.... More

Was this review helpful? Yes
Rome, Italy
1 review
5 of 5 stars Reviewed 25 May 2013 NEW

I was there with my family and we really enjoy it. The staff was very kind and helpful. I would like to thank Ruth, for being so nice and polite with us. Facilities were also very good. I recommend it.

Was this review helpful? Yes
NEWCASTLE ON TYNE
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

We called into the travel agency to see any deals and Dubai came up on a special deal 2for 1 and an upgrade to half board ,five days was the deal but we took ten days.Flying out on Emirates flight wash real nice change plenty room ,films to watch by the score ,complimentary food and drink the hostess was really... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

Nothing was too much trouble for the staff who were friendly, smiling and very helpful. The Duty Manager went out of his way to help us with a particular problem. The ladies spa was absolute heaven - my only criticism was that wet towels let on the floor were not removed as quickly as they should have been. Both swimming... More

Was this review helpful? Yes 1
Dubai, United Arab Emirates
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

total five star experience from before checking all the way to limo drop off..kept trying to upset myself with any detail but failed..vacation worth way more than the money paid..beach was top, staff well trained, attention to detail self evident..food top quality

Was this review helpful? Yes 1
Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

My husband Suprised me with a weeks stay at the zabeel saray. Had the absolute time of our lives. Stayed half board in a deluxe king room. My husband requested a sea view over the pool and palm. Definitely recommend you request this. The view to the front of the hotel will also be sea view and beautiful but the... More

Was this review helpful? Yes 1
Perth
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

I have just stayed in this hotel and cannot thank the management, staff and all concerned for one of the most outstanding experiences I have ever had in a hotel. From check-in to check-out you are made to feel personally welcome and not just a number in a revolving door of faceless tourism, Although injured on this trip but nothing... More

Was this review helpful? Yes 2
Saltcoats, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

Myself and my husband had the opportunity to visit Dubai recently on Business for a few days. We stayed at the Jumeirah Zabeel Saray and were amazed with this hotel. It was literally like walking into a palace. The hotel is situated on the Palm and has the WOW factor as you drive up to it and takes your breath... More

Was this review helpful? Yes 2
Shrewsbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013 NEW

recently returned from this hotel and cannot praise it enough,from service everywhere to all resturants and rooms and facilities. On my previous three visits i have stayed at Mina A Salam and was wary about staying elsewhere but I need not have worried this surpassed it in every way.If I am fortunate to be able to visit Dubai again this... More

Was this review helpful? Yes 1
Le Royal Meridien Beach Resort & Spa
Great value on a similar hotel
Dubai, Emirate of Dubai
4.5 of 5 stars 2,517 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Dubai
Romantic
Al Qasr at Madinat Jumeirah
Al Qasr at Madinat Jumeirah 4.5 of 5 stars 899 reviews
Luxury
Sofitel Dubai Jumeirah Beach
Sofitel Dubai Jumeirah Beach 4.5 of 5 stars 1,280 reviews
Good for business
One&Only The Palm Dubai
One&Only The Palm Dubai 4.5 of 5 stars 223 reviews
Near the beach
Kempinski Hotel & Residences Palm Jumeirah
Kempinski Hotel & Residences Pal... 4.0 of 5 stars 106 reviews
Show Prices ABS:HotelCheckRates-d506194?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1397867?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1905654?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1777174?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Dubai hotels
Le Royal Meridien Beach Resort &... 4.5 of 5 stars 2,517 reviews Grosvenor House Dubai 5.0 of 5 stars 1,698 reviews Atlantis, The Palm 4.5 of 5 stars 3,949 reviews Hilton Dubai Jumeirah 4.5 of 5 stars 1,828 reviews
Show Prices ABS:HotelCheckRates-d301584?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d507352?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1022759?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d306662?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 452 hotels in Dubai, ranked by popularity

Been to Jumeirah Zabeel Saray? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Very good(25)
  • Pool area(19)
  • Wild wadi(16)
  • Club lounge(12)
  • Room service(9)
  • Imperium restaurant(6)
  • Talise Spa(6)
  • Friendly and helpful(6)
  • Half board(5)

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#7 Family Hotels in Dubai
#9 On the Beach Hotels in Dubai
#13 Luxury Hotels in Dubai
#14 Business Hotels in Dubai
#40 Romantic Hotels in Dubai
Price Range: $$$
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Expedia, Agoda, Hotels.com, Tingo and Venere so you can book your Jumeirah Zabeel Saray reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Zabeel Saray Hotel Dubai
Jumeirah Zabeel Saray Hotel

Owners: What's your side of the story?

If you own or manage Jumeirah Zabeel Saray, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Jumeirah Zabeel Saray
Enter dates & see best prices* (from our partners)
Show Prices