Novotel World Trade Centre Dubai

NapierAssociates

Cardiff, United Kingdom

Senior Contributor

47 reviews

28 hotel reviews

Reviews in 19 cities

18 helpful votes

“Clean, Functional and efficient”

Reviewed 17 May 2013 NEW

Working in Dubai and my client put me into this hotel. It is clean, functional and efficient, as you would expect from a Novotel. The problem is with a plethora of top class hotels in the city, you are spoilt for choice. The rooms are a reasonable size, well equipped but not luxurious. The pool is OK, but could be... More

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globilax

Zurich, Switzerland

1 review

“Room for improvement”

Reviewed 14 May 2013

I stay at this hotel because of it's great location next to the world trade centre. The rooms are ok, but need to be refurbished. The service level lags behind other Dubai hotels. In short an OK stay, but not more...

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Greetings from Novotel World Trade Centre Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. Your feedback is highly appreciated and your comments have been taken on board as constructive suggestions to improve our services and offerings. We are pleased to inform you that a full maintenance program is... More

NoodlesNilsson

Melbourne, Australia

Senior Contributor

23 reviews

12 hotel reviews

Reviews in 14 cities

16 helpful votes

“quick stop over from airport”

Reviewed 13 May 2013

We stayed there as it was about 10 min taxi ride from airport.We had a booked a room and requested the kids bed be made up on arrival as it would be after midnight and we would stay for about 6 hrs and get some sleep and a shower.Our flight was delayed 1.5hrs and on arrival we found that the... More

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Greetings from Novotel World Trade Centre Dubai! We would like to thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your... More

jpbuffon

Paris, France

Senior Reviewer

8 reviews

8 hotel reviews

Reviews in 4 cities

2 helpful votes

“Expensive”

Reviewed 13 May 2013

Located at the entrance of the WT Center, great location. Rooms ok. One thing unacceptable for a Accor hotel is to charge for internet 22 euros a day for one device for a speed of 512 Download and 256 upload, if you charge that much you should get a much faster speed. Now days it is free almost anywhere Beware... More

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Greetings from Novotel World Trade Centre Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. Your feedback is highly appreciated and your comments have been taken on board as constructive suggestions to improve our services and offerings. Our guest observations are paramount to us. We thank you for all... More

PIBQOS

Beirut, Lebanon

1 review

“Business made easy”

Reviewed 12 May 2013

If you are attending an exhibition and dont want the hassle of wasted traveling/parking time Novotel is great value. There are no 5 star trimmings but my stay was great, the only inconvenience is the limited operating hours for dry cleaning service.

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Review collected in partnership with Accorhotels.com

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Greetings from Novotel World Trade Centre Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. Your feedback is highly appreciated and your comments have been taken on board as constructive suggestions to improve our services and offerings. Our guest observations are paramount to us. We thank you for all... More

dubaiandlovinit

Dubai, United Arab Emirates

Contributor

19 reviews

12 hotel reviews

Reviews in 10 cities

19 helpful votes

“5* prices for 3* standard”

Reviewed 12 May 2013

One of the older hotels in Dubai, we chose this as my wife and I were watching a show at the world trade centre and thought it would be nice to stay in a nearby hotel. Unfortunately the Novotel falls far short of the 4* rating it owns. Customer service at the front desk was the first disappointment, a wait... More

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Greetings from Novotel World Trade Centre Dubai! We would like to thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your... More

binshakir

Jeddah, Saudi Arabia

Top Contributor

79 reviews

40 hotel reviews

Reviews in 23 cities

36 helpful votes

“Good location, bad service”

Reviewed 11 May 2013

I stayed at Novotel as it is attached to WTC and exhibition center. after check in I went to my room and shcked to find out that I was given room for handicaps. Bathroom was with high tiolet seat and low sink plus a shower placed under a foldable chair. When I complained, i was told that this was the... More

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Greetings from Novotel World Trade Centre Dubai! We would like to thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your... More

babyrock246

Lagos, Nigeria

Senior Contributor

28 reviews

11 hotel reviews

Reviews in 7 cities

9 helpful votes

“Surly staff at the reception!”

Reviewed 8 May 2013

As an accord card holder I expected some service I got none. As a woman travelling alone in this part of the world I get a lot of chauvinistic reactions but you expect better from an international brand. At check in I was treated shabbily made to wait for over an hour while they verified my Booking mind you I... More

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Greetings from Novotel World Trade Centre Dubai! We would like to thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your... More

davidalexander73

Riyadh, Saudi Arabia

Senior Reviewer

10 reviews

3 hotel reviews

Reviews in 5 cities

1 helpful vote

“Clean and freindly business hotel”

Reviewed 7 May 2013

Clean and friendly business hotel. Ideally situated for the conference centers. Service was good and when an error was made when ordering food, the manager apologized and sorted quickly. Rooms are a reasonable size and comfortable with good internet service for up to 2 items. Food is okay but nothing special.

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Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your stay at the Novotel Dubai World Trade Centre. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you... More

rednrosy

Dubai, United Arab Emirates

Senior Contributor

24 reviews

5 hotel reviews

Reviews in 15 cities

15 helpful votes

“good hotel but please change your internet policy”

Reviewed 3 May 2013

Nothing against the hotel as a hotel or brand. Just a point in the hope that they do something. I used to spend 50-70 days a year in 5 star hotel, however due to the internet policy I stopped using them. I have no idea if they every changed the policy but the damage was done. In a time when... More

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Greetings from Novotel World Trade Centre Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We highly appreciated your feedback concerning our internet and pleased to inform you that we are currently consolidating all feedback from our guests to ensure we are taking every step to correct and improve... More

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