I attended a conference in Dubai, and this hotel was booked for me. Although I visited Dubai many times but this was my first time to be in Crowne Plaza Deira.
The location is excellent, only few minutes from the train station, near a Mall with many shops and restaurants.
The staff are very nice, friendly and want to help....
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Dear HaniMustafa,
Thank you for your review on Tripadvisor.com.
I am very happy to note that you have enjoyed your stay with us and that you found all colleagues at the Crowne Plaza Hotel Dubai Deira helpful and friendly.
We are currently renovating all guest rooms and are planning to open the first brand new rooms in the next few...
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The Deira area these days is a bit of a run down location, but this hotel stands out for service and value for money. Very handy for being so close to the airport; only 8 minutes by cab. It is presently under going a major refit altho that did not cause too much of a distraction or annoyance. The staff...
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Dear Graham H,
Thank you so much for your review on Tripadvisor.com.
I am extremely delighted to have read your feedback on our service delivery. The hotel is currently under renovation and we will have our new rooms available around the summer of 2012. I am very glad to read that you were not disturbed by the ongoing work as...
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Pre-Booking: I contacted the hotel as I have no shame and ask about upgrades for Priority Club Platinum members and they informed me that until the end of the year they would be upgrading Platinum members to the Club floor. I assume this to be a gesture for elites to get to know the hotel better. I am sure this...
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Dear Mcgahat,
Thank you for your comprehensive review on Tripadvisor.com. We really appreciate your detailed report.
You are correct in saying that we try to attract more Priority Club Platinum guests to our hotel by offering the Club Lounge facilities complimentary including free internet. We are very happy that you have enjoyed this service.
Half of the hotel rooms are...
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I stayed for 2 nights for a conference. The conference was well run.
The rooms were spacious and very clean. The service from the front desk and the door staff was excellent. I used the shuttle to the Deira City Center several times which was a real bonus as I was trying to squeeze some shopping in. Overall I would...
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Dear Rivonia,
Thank you for your comments on Tripadvisor.com.
We really thank you for your positive feedback. We are delighted that you had a successful conference with us and that you were pleased with the service of our Front Desk and Concierge department.
We are looking forward to welcome you back soon.
Kind Regards,
Bruno Fischer
Executive Assistant Manager
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I had once visited this property before it became a Crowne Plaza. It was better this time.
Close to airport, but traffice can cause delays.
Lobby is on upper floor so you enter and take escalator up. Staff are present to assit with bags.
I was upgraded due to my Prioritt Club status which I appreciataed.
The room was clean...
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Dear Pine129,
Thank you very much for taking your time to write a review on Tripadvisor.com.
We are very thankful for your kind comments about our hotel staff as well as the Harry's Place bar. At the moment we are refurbishing part of the hotel rooms and the Club Room you have stayed in has not been renovated yet. However...
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Easy from airport location in Deira - the old part of Dubai. Hotel is currently under rennovation - about 1/2 of the rooms and all of the common areas have been updated. (Construction areas are controlled and construction is conducted during the day so as not to affect noise in the evenings. We were not bothered at any time). Some...
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Dear Ztsf,
Thank you for taking the time to write your review on Tripadvisor.com.
We are very happy to hear that you have enjoyed your stay with us and are extremely pleased to find out that our team and our facilities have fulfilled your expectations.
Furthermore, we are glad to read that the creation of the new rooms at the...
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let me check-in very early and granted an upgrade as Priority Club member. Nice pool and gym, decent Club lounge.
Rooms are a bit tired out but they are renovating half the hotel now.
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Dear saint7777,
Thank you for your review on Tripadvisor.com.
We are pleased to hear that we have been able to upgrade you on your last stay and that you have enjoyed our Crowne Plaza Club facilities.
As you mentioned we are indeed fully renovating our rooms at the moment. We keep the disruptions for our guests as minimal as possible...
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The services you needed was there and I really enjoyed the King size bed and may I add that this was the most comfrotable bed I slept on ever!!!!!!!!!!!!!
THanks and to all the staff thanks for proper service!
The only bad thing was the lack of WIFI in the rooms
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Dear Soliddude,
Thank you very much for your review on tripadvisor.com.
I am pleased to hear that you have enjoyed your stay and the service we provide. In particular I am delighted to hear that you enjoyed our bedding experiences.
We are currently partially renovating the hotel bedrooms and from approximately March 2011 all new rooms will be equipped with...
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From arrival to departure everything was absolutely first rate! The entire staff was very friendly and made me feel most welcome. Harry's Pub was not crowded, which is what I enjoyed and the food was excellent. The Executive Lounge was superb...I very much enjoyed my stay and will be back.
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Dear tomf104,
Thank you very much for your review on tripadvisor.com.
I am pleased to hear that you have enjoyed your stay with us and in particular our beverage outlet Harry's place and the Executive Lounge.
We are looking forward to welcome you back in the future.
Kind Regards,
Bruno Fischer
Executive Assistant Manager
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stayed here briefly and got good service ; helpful staff . location was useful for business meetings .
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Dear Guest,
Thank you for your review on tripadvisor.com. We are pleased that you found our location suitable to your needs. Additional we are delighted to hear that you have enjoyed our services provided by our team.
We are looking forward to welcome you back in the nearest future.
Bruno Fischer
Executive Assistant Manager
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