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Sheraton Deira Hotel Reviews, Dubai

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Sheraton Deira Hotel

4.0 of 5
Al Muteena Street | PO Box 5772, Dubai, United Arab Emirates
Hotel amenities
Sheraton Deira Hotel
90 traveller photos
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Ranked #198 of 452 hotels in Dubai
3.5 of 5 stars 294 Reviews
Most recent review
“Nice hotel”
4 of 5 stars Reviewed 18 June 2013
jacob t doha
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294 reviews from our community

    Trip type
Traveller rating
    64
    104
    72
    35
    19
Date Rating
doha
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Nice hotel”
4 of 5 stars Reviewed 18 June 2013 NEW

Reasonably priced, nice hotel in Deira, Dubai. Its more a business hotel convenianly located with easy access to Shk Zayed Road and not far from Airport. Rooms are big enough for double occupancy and toiltes are clean and spacious. Staffs are friendly and helpful. Buffet breakfast is set in the middle lobby with limited choice. Only few minutes walk to... More

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Chennai (Madras), India
Top Contributor
78 reviews 78 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
“Great Service and Staff let down by a worn-out product”
3 of 5 stars Reviewed 8 June 2013

I would recommend this hotel if you are crazy about shopping at City Centre and eating Indian food for most meals. Just across the road is a popular vegetarian Indian Cuisine Restaurant. The rooms are old, pillows bad, the sound of disco music thumping will not let you sleep till 3am, the breakfast spread is basic and overpriced. Felt very... More

Was this review helpful? Yes 1
See 9 more reviews by seema g for Dubai
FWaller, General Manager at Sheraton Deira Hotel, responded to this review
12 June 2013

Dear seema g, Thank you very much for posting a TripAdvisor review pertaining to your recent stay at Sheraton Deira Hotel. I am very sorry that you felt that our product let us down. Yes indeed we are an older property but are constantly maintaining and or upgrading our facilities and will be doing so during the summer months. I... More

Manama, Bahrain
1 review
“Becoming Really Bad”
1 of 5 stars Reviewed 27 May 2013

Dear Travellers, I travel to dubai every month on business and stay in this hotel due to its proximity to my clients location. Their serivce used to be really good, but off late after they have changed their front office team and the service has become bad. They dont clean the room on time. I had a medical emergency last... More

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FWaller, General Manager at Sheraton Deira Hotel, responded to this review
30 May 2013

Dear Mr. Koushik, Thank you for choosing to stay with Sheraton Deira Hotel on your many business travels to Dubai. Your feedback is highly appreciated and I am deeply disappointed that you feel that our levels of service have dropped due to a change in some of our Front Office associates. I am sorry that you had a medical emergency... More

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Melbourne, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Old property, but amazing service”
4 of 5 stars Reviewed 23 May 2013

My sister and I stayed at this hotel for a weekend. The staff were amazing. They remembered our names, looked after us extremely well and were attentive and caring. The standard was definitely 5-star. We ordered room service a couple of times, and they were prompt, and the food was quite good, too. We had one dinner and one breakfast... More

Was this review helpful? Yes 1
FWaller, General Manager at Sheraton Deira Hotel, responded to this review
27 May 2013

Dear Shawt, Thank you very much for taking the time to write a TripAdvisor review pertaining to your recent stay at Sheraton Deira. I am delighted to read that you fully enjoyed your stay and that our associates and products were to your entire satisfaction. It is comments like the ones you have made that make our efforts so rewarding.... More

Jeddah, Saudi Arabia
2 reviews
2 helpful votes 2 helpful votes
“fair enough”
4 of 5 stars Reviewed 11 May 2013

sheraton deira has proved to me that he still in the competition and still one of dubai's best 4-stars hotels and i mean 4-stars because it's not very big and has 2 restaurants one roof pool a simple spa and a little nightclub but according to its price sheraton deira offers a great service and very spacious rooms that you... More

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FWaller, General Manager at Sheraton Deira Hotel, responded to this review
13 May 2013

Dear Kareem h, We thank you for taking the time to share your experience as our guest at the Sheraton Deira Hotel recently. Thank you for describing the different product & service attributes of the hotel which was enjoyed by yourself as our guest. We are indeed happy to know you ‘really enjoyed’ your stay with us. We look forward... More

kuwait
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Practical n Nice”
4 of 5 stars Reviewed 10 May 2013

I stayed at this hotel atleast 8 times till todate. Perfect location from the airport, I got an upgrade many times thanks to the friendly receptionists. Nice lobby with free WiFi, perfect sports bar on the top and a night club in the groun floor. Close to metro stations and some other 5 star hotels in case you need a... More

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See 4 more reviews by bolbol1970 for Dubai
FWaller, General Manager at Sheraton Deira Hotel, responded to this review
13 May 2013

Dear bolbol1970 We take this platform to thank you for your patronage of the Sheraton Deira Hotel and we truly appreciate your business & loyalty. Thank you for describing the different product & service attributes of the hotel which was enjoyed by yourself as our guest. Moreover we appreciate you recommending us to others for short business trips. We look... More

Dubai, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Much better than expected”
4 of 5 stars Reviewed 10 May 2013

Stayed here for several weeks earlier in the year. Was upgraded to suite in view of my SPG Platinum level. Suite was well appointed, everything worked and was clean. The hotel in under the flight path however the rooms are very well sound insulated and I didn't have any noise issues. There is a roof top swimming pool and adequate... More

Was this review helpful? Yes
See 8 more reviews by RossNAhe for Dubai
FWaller, General Manager at Sheraton Deira Hotel, responded to this review
13 May 2013

Dear RossNAhe, Thank you for your very recent stay with us at Sheraton Deira Hotel! We appreciate your complimentary comments on the hotel’s product and services. We have noted your slight disappointment on the Club Lounge ambiance & food and will look to review it. Again, thank you for choosing to stay with us and we are looking forward to... More

DUNDEE, SCOTLAND
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
“Ideal stopover”
4 of 5 stars Reviewed 7 May 2013

My wife and I spent three nights here recently,having read some other reviews about this hotel,we were a bit apprehensive however we had a most enjoyable stay here,the staff from cleaners to doormen were absolutely first class.Although the rooftop pool was underneath the flight path it did not deter us from sunbathing.The Hotel also runs a courtesy bus to the... More

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FWaller, General Manager at Sheraton Deira Hotel, responded to this review
13 May 2013

Dear Shedboy, Thank you for taking the time to share your enjoyed experience & stay recently at the Sheraton Deira Hotel. It makes us feel good to read your complimenting review. We are happy to know that you will return back as our guest. Please do hesitate to contact us for reservations directly or through our website. Warm regards, FW,... More

Jeffreys Bay, South Africa
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“business stay”
3 of 5 stars Reviewed 25 April 2013

Room clean and comfortable. There is not free wifi in room, only in lobby. Wifi cost a bit pricey Location from Airport a bit far. Taxi service at hotel was limited during my stay, had to wait for one for a period of time.

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See 2 more reviews by Dorvin S for Dubai
FWaller, General Manager at Sheraton Deira Hotel, responded to this review
1 May 2013

Dear Dorvin S, Thank you very much for posting a trip Advisor review on your recent stay at the Sheraton Deira. I am glad to read that you enjoyed your room. It is dissapointing to read that you had difficulties in getting a Taxi at certain times during your stay and this will be adressed with our concierge team. On... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Perfect”
5 of 5 stars Reviewed 23 April 2013 via mobile

i stayed 7 nights at sheraton deira, in club room it was wonderfull days, very good sevice, good location and good food at terrace resturant, thanks for all who work at sheraton deira! i will be again to shwraton deira for next visit to Dubai!

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FWaller, General Manager at Sheraton Deira Hotel, responded to this review
25 April 2013

Dear lens55, Thank you for your very recent stay with us at Sheraton Deira Hotel and taking the time to share your experience over the 7 nights. It was a pleasure to read your review and note that the days spent as our guests were wonderful days. Moreover it delights me to know that you found that our hotel location,... More

 
 
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3.5 of 5 stars 294 reviews
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Additional Information about Sheraton Deira Hotel

Address: Al Muteena Street | PO Box 5772, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#157 Luxury Hotels in Dubai
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Sheraton Dubai
Dubai Sheraton
Sheraton Deira Dubai
Sheraton Deira

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Sheraton Deira Hotel
Al Muteena Street PO Box 5772
Dubai
United Arab Emirates
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