We had a 24hr lay over in Dubai and our airline Emirates customer service desk arranged the hotel for us. Its just an average hotel about a 20 min subway ride away from all the action near the Burj khalifa. The hallways smelled of cigarettes and the low ceilings made it feel claustrophobic. For one night, it was fine, but... More

After spending a long flight from Britain to Dubai, arriving late and getting to the Hotel after 1am, I was surprised to be kept waiting for my room to be ready? a bit strange and the hotel busy with people at that time. Got to our room which was nice and clean, we heard really booming loud disco music coming... More

is a basic hotel however staff were wonderful. I found it an excellent hotel if u only want a clean basic hotel for one or two nights, much better then some of the others rated the same. More

Stayed at Ascot hotel in December 2011, hotel is clean and comfortable. Free airport shuttle is useful, in our case the car arrived late with no excuse. Hotel staff at the reception was bored and not smiling. Next time we will stay at different hotel. More

We had booked to stay at the Royal Ascot (as shown on our voucher), the 'sister' property next door. We arrived at 5.45am to find that the hotel's records showed our booking was at the Ascot. Did they simply honour our voucher? No. Customer service was non-existent. The receptionist argued and argued and refused to give us the room we... More

my husband (70) and I (65) stayed at this hotel for four nights. It has a funny smell about it. We had a spacious apartment which was very clean and serviced daily, even the sheets changed. The lifts are very small. Breakfast was a smogersboard of food, my omelet was made right in front of me, the cook making it... More

The hotel is located close to the Metro station and the Dubai creek and heritage village which are all within walking distance of a few minutes. The rooms can vary from nice to bad depending on the location.Some of the rooms have very small windows overlookign the roofs of surrounding buildings with AC's and broken furniture etc on them which... More

We recently stayed for 2 nights in the older part of the hotel, level 3 at the front. We arrived at approximately 11am after travelling from Athens and were looking forward to a nights sleep. Unfortunately the band in the restaurant on the 5th floor started at midnight and eventually stopped at 3am. I went to reception in my night... More

if you intend to get to get to sleep before 0300am On arrival at this Hotel at 0200am, the reception staff requested our Passports which would be held by the Hotel and returned to us after breakfast. We had to ask for their return at this time as they had not been offered to us after breakfast. We could here... More