I stayed there for 2 weeks in June 2010 and that was the best holiday! It is important to mention that it was +42 everyday (at 6 am +35) so there were few people staying in the hotel because of the season. We were treated like kings and queens and when I say it I really mean it! Service was...
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Dear Guest,
Thank you for sharing your review on the TripAdvisor following your recent stay at Al Qasr Hotel, Madinat Jumeirah.
I am delighted to read that we manage to exceeded your expectations and most happy to learn that my team has done a great job in taking care of you.
We certainly look forward to welcoming you back to...
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We stayed in the hotel for 3 nights. Our room was viewing the water canals and every now and then you will see Gondolas (Locally called A'abrah). If you are a resident of the hotel you can ride for free to any place. Moreover, you can take it around the canals for more than 15 minutes to view the area....
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Dear Guest
Thank you for choosing to stay with us among the many options available in Dubai.
At Madinat Jumeirah, we are aiming for all of our guests to leave the resort with memorable and wonderful memories. After reading your review, I am delighted to learn that you and your wife thoroughly enjoyed your recent holiday at our resort. For...
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My wife and I have stayed here a few times here and there for short weekend breaks and local festivities. Being part of the Jumeirah group, the standard in terms of food, service and quality is pretty high and the Madinat location offers a huge variety of food that you can choose.
During our last visit in July 2011, however,...
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Dear Guest,
Thank you for your continues patronage to Madinat Jumeirah over the years and also for posting such a great review on TripAdvisor.
I am delighted to learn that we have always managed to exceed your expectations both with the product and service that we extend throughout the resort. I have shared your feedback with the rest of team...
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The facilities are out of this world, the service is second to none and the ambience is fantastic. I thoroughly enjoyed everything and the staff helped make it more than memorable. If you stay here you will question leaving for any outside activities? Just beautiful!
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Dear Guest,
Thank you for your review on TripAdvisor and for taking the time to recommend our Hotel. I am delighted to note that your expectations were exceeded and that you thoroughly enjoyed your stay with us.
We certainly look forward to welcoming you back to Al Qasr, Madinat Jumeirah, hopefully in the near future.
Sincerely
Anne-Marie Houston
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I agree with the sentiments of the reviewer below. We experienced the brunch on our first day in Dubai and it was a great introduction to the culinary delights of this city! It must be the most opulent, over the top brunch I have ever eaten - four restaurants all open spilling into each other - the choice is staggering....
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Dear Guest,
I am delighted to read that you enjoyed your Friday Brunch at the Al Qasr and to receive such a positive review of your experience.
We are most appreciative of your acknowledgment that our hotel services and facilities far exceeded your expectation.
Once again, thank you for recommending Al Qasr and our Friday Brunch, we definitely look forward...
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Excellent location - close to beach, restaurants and activities such as Wild Wadi. We were pleased with the level of service and comfort provided for a family traveling with small children. The children enjoyed the towel animals left on their beds each night and the small gifts. We were pleased with the "Sinbad Kids Club' for the children enjoyed going...
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Dear Guest
I am delighted to read how much you and your family enjoyed your stay with us at Al Qasr, Madinat Jumeirah and that your holiday continues to remain such a fond memory for you. Thank you kindly for taking the time to share your experience on TripAdvisor.
Your kind comments in regards to the facilities as well as...
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We are regular visitors of the Al Qsar and visit once or twice a year, with Sept 11 being our last visit.
I haven't reviewed this hotel since our first visit in Sept 2006, but I often come on trip advisor to read the reviews and after a seeing a few negative reviews, i thought i would write another review...
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Reviewed 27 September 2006
Dear Guest,
Thank you for taking the time to share your feedback through TripAdvisor, following your 9th stay at Al Qasr, Madinat Jumeirah.
I am delighted to learn that your expectations were always exceeded and that you and your family thoroughly enjoyed the service and facilities provided at our Resort. I would also like to thank you for recommending our...
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Average hotel.
Poor house keeping.....after numerous complaints they have finally re stocked the mini bar after 5 days !!!!
Poor front of house....after flying first class the hotel failed to collect us from the airport. We were then told our room wouldn't be ready for another 7 hours, so we had to get changed in the toilets.
Shower keeps on...
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Dear Guest
Thank you very much for your detailed review of your recent holiday with us at Al Qasr.
I was of course most concerned to learn of the disappointing elements of your experience which fell below the high standards we strive to achieve. Please accept my sincere apologies for the shortfalls you experienced.
I believe my colleague has met...
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Al Qasr is like a dream comes true. We stayed there for 3 days and it is one of our best hotel experiences. When you arrives to the hotel in Night-time it is just like an arabian fairytale. The light an atmosphere is fantastic! The beach, the room, the pool, the canals, the view - All was splended. Only thing...
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Dear Guest,
Thank you very much for your review of your recent holiday with us at Al Qasr, Madinat Jumeirah, I am delighted to learn that you and your fiancée overall enjoyed the resort.
I, was of course most concerned to learn about the incident that experienced by your fiancée. This is certainly disappointing and fell below the high standards...
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We stayed at the Al Qasr 18 months ago, it is a great hotel, really beautiful, super helpful and friendly staff.
Would highly recommend over most other hotels in Dubai. It has the best mix of luxury & activities, without the hustle bustle/business of others (Atlantis) and pretentiousness of others (Burj).
Have recommended to several family members and friends, who...
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Dear Guest,
Thank you for taking the time to share your feedback on TripAdvisor, I am very pleased to read that you and your wife had a memorable stay with us at Al Qasr, Madinat Jumeirah. We pride ourselves in delivering a unique arabian experience for all our guests, and I am therefore delighted to learn that we were successful...
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