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All 426 Dubai hotels »

Kempinski Hotel Mall of the Emirates

4.0 of 5
Sheikh Zayed Road, Al Barsha, Dubai 120679, United Arab Emirates
Hotel amenities
Ranked #65 of 426 hotels in Dubai
4.5 of 5 stars 250 Reviews
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250 reviews from our community

What travellers say about this hotel
  • Ski slope(7)
  • Very nice(5)
  • Pool area(3)
  • Friendly and helpful(3)
Traveller rating
    145
    70
    17
    8
    10
Only show reviews for Family (51) | Couples (62) | Business (59)
Date Rating
Andris B
Riga, Latvia
Contributor
15 reviews
1 helpful vote
5 of 5 stars Reviewed 14 February 2012 NEW

The main idea of this trip was to do some shopping in Dubai. Perfect location of the hotel as it is attached with Mall of the Emirates and it just takes two-three days for my wife to spend all of our money there :) Booked Grand deluxe room - large room with separate living area and 2 TV`s. The bathroom... More

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pf2920
Copenhagen, Denmark
1 review
2 helpful votes
1 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

after having Kempinsky recommended from family we decided to book 5 days in march 2012 - after hopefully having 10 wonderful days at Hilton by the beach. We made a reservation for our family of 4 (2 adults and 2 kids aged 1 + almost 4). Beforehand we checked that it was ok to book a room with kids under... More

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KIDXB, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review
14 February 2012

Dear PF2920, Kempinski Hotel Mall of the Emirates is always happy to accommodate young children below the age of 6 in a Grand Deluxe Room and above categories at no extra cost, however as per the DTCM (Dubai Tourism board) regulation with regard to the maximum number of guests per room, there is a restriction on the number of children... More

Mulder-Sing
Singapore
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Stayed at this hotel when breaking our journey from Europe to Singapore in August 2011. I have to say that Dubai is a good place to break the flight. The hotel reception was very grand and breathtaking. The doormen and bell hop were quick to their job. Check in was relatively easy and their check in staffed by a Cauasian.... More

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sierragoddess
Cairo, Egypt
Senior Contributor
30 reviews
9 helpful votes
3 of 5 stars Reviewed 5 February 2012

Lovely reception. Staff was very pleasant and efficient. After walking a considerable distance down a long dark corridor to our room, we were surprised to enter a very small room. Very small. Overall, it was comfortable. The bed was nice. The location of this hotel is outstanding. We would stay here again. Regarding the internet, it was outrageously expensive charge.... More

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KIDXB, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review
14 February 2012

Dear sierragoddess, We are happy to hear that you enjoyed your stay at our hotel and found our staff obliging, the hotel comfortable and our location very convenient. With regard to the cost of using the internet in the room, we agree that today's guests consider internet usage a necessity and not a luxury. Guests who are members of the... More

Kevin P
Angoulins-sur-Mer, France
1 review
6 helpful votes
2 of 5 stars Reviewed 30 January 2012
6
people found this review helpful

I have been travelling around the world and i have seen alot of wonderfull hotels and their caring management about the guest who are paying alot of money to get an impression that they are home away from home. Well i will have to share my visit this time to Kempinski hotel mall of the emirates UAE. I have arrived... More

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KIDXB, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review
5 February 2012

Dear Kevin P, Thank you for sharing your feedback. We have taken note of your comment, which we regard as very serious, and would like to take this opportunity to apologize for the unpleasant experience you had at our hotel. We have informed the Front Office Manager about this and rest assured that he is looking into this issue in... More

anettethore
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 28 January 2012

Very impressive, high level of service, but that's what I'd expect from a hotel in this category. The reason why I think it doesn't deserve the top rating is that a few details were just not right: One lamp needed repairing, a cupboard didn't close properly, little things that didn't necessarily bother me, but would have made the difference. I... More

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Gauravramchandani
Bangalore, India
Senior Contributor
30 reviews
16 helpful votes
5 of 5 stars Reviewed 24 January 2012
3
people found this review helpful

A perfect place for relaxing in luxury, from the moment we were picked up from the airport, till the time we left the experience was wonderful, like nothing we had experienced before. The rooms are outstanding and the hospitality is simply superb. We simply loved the place. I will highly recommend it. More

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BH_Perth
Perth, Australia
Senior Reviewer
6 reviews
9 helpful votes
3 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

Nothing can beat the Kempinski Mall of the Emirates in terms of location, it seemed perfect to stay 5 nights before moving to Jumeirah Beach Hotel as it is literally attached to the mall. However, it really didn't meet the mark of being a 5 star hotel in the UAE. Maybe previously staying at the Fairmont Bab Al Bahr in... More

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Masoodqazi
1 review
2 helpful votes
5 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

On my arrival here in Dubai on 14th Jan 2012 with my family for DSF, we had planned to stay in Kempinski Mall of Emirate Hotel. The person at reception, Mr Tarek welcomed us with a true friendly smile. He explained us the different options and available packages being offered by the hotel management in such a nice way that... More

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MichalZ77
Bratislava, Slovakia
Senior Contributor
42 reviews
18 helpful votes
5 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

This hotel was far from my first choice for stopover in city I love. Who would want to stay in a shopping mole. Right? However as soon as I have arrived I have to changed my mind. The hotel is grand and very efficient. My simple deluxe room was unbelivably spacius, sort of a junior suite size and layout. The... More

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Kempinski Hotel Mall of the Emirates Also Known As

  • Emirates Mall Hotel
  • Kempinski Hotel Dubai
  • Kempinski Dubai
Address: Sheikh Zayed Road, Al Barsha, Dubai 120679, United Arab Emirates

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