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All 426 Dubai hotels »

The Palace The Old Town

5.0 of 5
Burj Dubai | Old Town, Downtown Burj Dubai, Dubai 9770, United Arab Emirates
Hotel amenities
Ranked #16 of 426 hotels in Dubai
4.5 of 5 stars 274 Reviews
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274 reviews from our community

What travellers say about this hotel
  • Burj Khalifa(20)
  • Pool area(8)
  • Very nice(7)
  • Souk al bahar(7)
  • Fountain view(7)
  • Room service(6)
  • Tallest building(6)
  • Great location(6)
  • Shopping mall(4)
Traveller rating
    196
    49
    14
    6
    9
Only show reviews for Family (42) | Couples (111) | Business (56)
Date Rating
Aldarmi
Kuwait City, Kuwait
Senior Reviewer
6 reviews
3 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW

I stayed with a friend of mine in The Palce the last weekend. It was wonderful. The car transfer from the airport was a clean and modern Audi A8, and upon arrival we were greeted by "Welcome Back!". This is my 5th stay with them and it is always a great experience for me. I booked a Palace Hotel, with... More

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Alison G
Glasgow, United Kingdom
Contributor
18 reviews
8 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW
3
people found this review helpful

Have just returned from Dubai today after a fantastic trip to celebrate my Mother's birthday. The hotel is in an excellent location for a shopping spree, being only about a 10 minute walk through the Souk Al Bahar (with its many shops, cafes and restaurants) and across the bridge to the Dubai Mall. It is only about 20 minutes from... More

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Lorymer
Bristol
Contributor
12 reviews
5 helpful votes
5 of 5 stars Reviewed 7 February 2012

Just like so many other reviewers we were enchanted by this beautiful hotel. It was in a perfect location and really did seem like a magical Eastern palace.With impeccable attention to detail from every member of staff and the best ever breakfast buffet this was this truly a holiday to remember.We will have to return!!! More

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Abhishek J
New Delhi, India
Reviewer
3 reviews
4 helpful votes
5 of 5 stars Reviewed 6 February 2012

The hotel boasts of an excellent location just beside the Dubai Fountain, Khaleefa and Dubai Mall. At the heart of the city, it is just a stone's throw away from most places you may want to visit. The service and facilities are fantastic with spacious rooms and balcony overlooking plenty of water. Truly a palace. More

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lenore_12
Denia, Spain
1 review
5 of 5 stars Reviewed 5 February 2012

We booked this hotel for my Birthday in January 2012. It really is impressive the location is excellent for the shopping mall, souk and fountains. On arrival there was a problem with our booking (caused by our british travel agent) the room had been cancelled. The hotel duty manager Danny and assistant Fatima could not have been more helpful. they... More

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melissa_nakhle_12
Philadelphia, Pennsylvania
Reviewer
3 reviews
8 helpful votes
5 of 5 stars Reviewed 26 January 2012

WE loved this hotel. The people were quite nice and helpful at the desk. Service was impeccable and our rooms were quite large with a balcony. More

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Reka2012
1 review
5 of 5 stars Reviewed 26 January 2012

Excellent location with a great view. Very beautiful hotel with real traditional characters of the past. Great service! I would highly recomend it. One thing in our room there was a light colored carpet full of dirty spots in room 380. I believe that a hotel of such a statue and reputation should make sure that those carpets are scrabed...it... More

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TravelBugLA
Los Angeles, California
Contributor
12 reviews
11 helpful votes
5 of 5 stars Reviewed 25 January 2012

One can imagine the designers and marketing team of The Palace Hotel consuming hour after hour of Hollywood filmic interpretations of the Middle East, everything from “Lawrence of Arabia” to “A Thousand and One Nights.” The Palace is a gorgeous hotel, especially at night, and every sense detail has been considered, from the beautiful brocade on certain staff uniforms, to... More

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philsdottir
Washington DC, District of Columbia
Top Contributor
54 reviews
83 helpful votes
4 of 5 stars Reviewed 24 January 2012

I stayed at the Palace The Old Town for a couple of days in January, I was there for work. Reception - This was typical, nice. From outside it looks enormous and grand, more so than it is inside. (Hint - it's not the Emirates Palace, but it is nice.) When you arrive, you do the check-in sitting down, which... More

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stepstra
Baku
Contributor
11 reviews
17 helpful votes
5 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

Just spent five lovely days at the Palace-Old Town. Note, there is nothing “old” about old town. Sparkling and gleaming, the area was built over the past five years; but the architects at least try to give you the feel of old. It, of course, has a certain Disneyworld feel to it, but if one can suspend the cynicism, staying... More

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The Palace The Old Town Also Known As

  • The Palace Old Town
  • Palace The Old Town Dubai
  • Sofitel Dubai
Address: Burj Dubai | Old Town, Downtown Burj Dubai, Dubai 9770, United Arab Emirates

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The Palace The Old Town
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