My wife and I have now stayed at the CP Festival City on 4 separate occasions and I have to say that whilst being acceptable (even good) in most ways we did feel somewhat disappointed with the calibre of staff during our February 2012 stay. I can't be certain but the impression is that most are new and haven't got... More

This was the second time i am held at this hotel during the last visit to Dubai. the provision of services and receptionists deal are still as it is with no improving. the services are substandard compared to its neighboring hotels and all other hotels in the city of Dubai. But anyhow it is ok due to his proximity to... More

Only five minutes from Dubai airport, this hotel is ideal for business traveller or holiday maker. The hotel is joined by walkways to The Intercontinental next door and the Festival City Mall. So no need to venture out in the heat if you fancy a shopping spree. The rooms are well proportioned although when you introduce a seven year old... More

It's nice that this hotel and adjoining the InterContinental have shared charging arrangements so that you can visit bars or restaurants in either of them and still charge all costs to your own hotel's room bill. A stay at this hotel has always been pleasurable and the staff have always been very friendly and offer great service throughout. Bedrooms can... More

I stayed with my wife for our marriage anniversary for a night. We arrived at night and it was the first night of Eid Al Adha, holy days for the Muslims. We were told that there was a flight delay and our rooms were not available until midnight, however we received a complementary dinner (alcohol included at choice), all from... More

My mother and i stayed at the Crown Plaza festival city on Jan 10, 2012 for 1 night. Hotel looked a bit worn down for just a 4 year old hotel. It was listed as a 5 star hotel but it looked more like a 3 star hotel. Rooms were okay. My main complaint was that my mother was discriminated... More

this hotel is just right for a family vacation.I had taken my parents(both senior citizens),my two kids along.The rooms were immaculately clean,the service was prompt and the snacks we had(only once)were deliciously hot.The hotel is interconnected with 'INTERCONTINENTAL HOTEL'.The guests can use the facilities of this hotel too.So one is spoiled for choice specially the pools & restaurants.The festival centre(also... More

It is worth the price! We stayed in a room with the view to Creek which was really nice(first night up grade was free of charge). Location was good and taxi for anywere was quite cheap. Staff are friendly, breakfast was very good with different kind of cusines, our room was well kept regarding cleaness. The Tours offered by the... More

This hotel was just right for a business trip, but will be ideal even for a pleasure vacation as it is located in the heart of Dubai. This hotel is connected via a short, air conditioned tunnel to the adjacent Intercontinental hotel, which in turn connects directly to the Festival City shopping mall. Main plus points: Location. Proximity to the... More