We stayed for a family weekend and were shopping at Great Lakes Crossing outlet mall. Pretty convenient for there. Carpet was dirty, artificial turf on balcony was quite torn up. Had family room. Appreciated fridge and microwave. Breakfast was ok. Minimal fruit. No containers of milk for cereal or kids - just the milk pitcher for coffee for milk. Wouldn't... More

Went for one night so we could do some shopping at Great Lakes Crossing and area. About 5 minute drive from mall. Clean, quiet hotel. Really big room. Really like hotels that have bathroom sink and counter outside of bathroom. Thay way one can be showering while other brushes teeth or dries hair etc. Hair dryer in room didn't work... More

Well, let me start on a positive note. The breakfast was good. Waffles, eggs, sausage, bagels, oatmeal, apples, bananas....all I really needed. The room on the other hand was kind of grubby looking. The couch was dirty. There were stains on the carpet. And the wallpaper was peeling up on the wall. I will say, though, the bathroom was very... More

My room was honestly amazing. Great TVs and a sweet pool. The breakfast was great as well. It was warm and ready in the morning. It was very clean and all the rooms were really clean! Most importantly, there was this front desk clerk, Chris Johnston, he was so professional, diligent, and kind. He had a warming greeting and helped... More

Stayed there for 5 nights for March Madness. Front desk staff was very friendly and accommodating, Victoria in particular is what makes a stay like this stand out, I always see the staff busy doing the little things keeping the property spotless, Housekeeping does a great job, The towels are soft and dry you off, unlike some hotels where you... More

I just stayed recently, 1 night which was march 20,13 and checked out the next day! I enjoyed my stay there, I've been here before and it was a friendlier atmosphere this time, the breakfast was different, it was awesome actually, with a variety of things.. Pool was nice clean and heated, the front desk girl Victoria made us feel... More

This was probably one of the best experiences that i have had a hotel. The staff and especially the manager Cameron Kejbou were all welcoming and were readily available to assist all of us with our needs. The rooms were spotless and the pool was clean and warm. The breakfast was very fresh and delicious. I really enjoyed my stay... More

We came in from the mall shopping and there were cookies out for the night, we went to the room and went to the pool and hot tub for a little. On our way back to the room we stopped at the front desk to check on some cookies. They were out of cookies, but Megan said she would make... More

I was soooo hesitant to stay here after reading the reviews. I almost cancelled our reservation a few times but for whatever reason I didn't. Am I ever glad that I didn't cancel! We were pleasantly surprised by the size & layout of our room. I found the hotel & specifically our room to be clean. The room had 2... More