We stayed one night here and promptly took up with hotels.com to give us a refund the next day. First off, the good: the staff are lovely. They're genuinely caring and will do whatever they can to help you. The trouble is, there doesn't seem to be very much. And now, the bad: we were placed in what, I can... More

I stayed 2 night at Smiling Hotel in new building. Room is luxury and very clean. I sleep very well :)) There are many TV channels from around Asia such as; Thailand China Japan and Korea. Wake up call make me surprise :) .You can ask for City-Map and exchange money from Reservation.

I spent 3 days in this hotel in January. It s a **** hotel. Rooms corridors and lobby were very clean. I asked for a large bed in a quite location. I had a very big room (32 sq m as indicate on my reservation via hotels.com -expedia-) a little bit noisy -there is big road and some weddings party... More

This Hotel is wonderful! Nice, clean, beautiful, rooms with wifi and great cable tv selection! Beautiful pool, great restaurant, and cordial staff! If you ever go here, ask for Syden Tiger! He is the BEST Official Angkor Wat Tour guide I have ever dealt with! He is very knowledgeable and his English is excellent!! Great prices, too!! STAY here, you... More

it's claimed as a local 4 stars hotel, location is out of the city although siem riep is small , rooms nothing to shout about, hard beds and pillows, but bath / room amenieties are aplenty indeed , which is nice/ starting to show its age already espcially the toilet the air-cons seemed to be pre-set, unable to change ut... More

The room is spacious and standardise. The cleanliness was excellent. The staff were so helpful and friendly. Overal its a nice and cozy thus, worth the money to stay here. I had my own Tuk Tuk service and the driver was wonderful. Recommend to choose a big room like a suite to enjoy with friends. They even have an awesome... More

We moved to this hotel after having a disastrous time at another across town. Lobby is beautiful, staff on the whole were friendly and helpful. Rooms were clean, (I say rooms in the plural as we were upgraded; good public relations management!) and the pool was great after a hot day at the Temples (and Siem Reap in general actually.)... More

Room for twin sharing basis was a good size. We stayed at first floor but if u r lazy, there is an elevator instead of staircase. Bathroom was clean, however the hose of the toilet water pressure was so strong that if u r not careful, u tend 2 get a blast - a shock 2 ur nether region. Shower... More

If I could give 6 stars for service I would, the people here are magnificent. it's rare to find a hotel where excellent service is provided by everyone from the manager (Roth K), to the reception desk, restaurant staff, tuk tuk driver ("Mr Payne" as we called him) and tour guide. Even though the last two are not directly employed... More