The hotel was able to deliver everything that it has promised. We were greeted by a tuk-tuk driver (who eventually became our tour guide for our two day stay at Siem Reap because he was honest and nice) commissioned by the guest house even if our flight got delayed and we arrived late in the evening. Mr. Hak personally welcomed... More

Siem Reap has an excellent assortment of rooms at "backpacker" prices. Usually I do not get such basic digs--I am frugal, but I do insist on a decent sleep and pleasant surroundings, and I can afford them. I think Hak's House is at the high end of the backpacker properties in terms of the property itself and the value. My... More

This is a great guesthouse and will not disappoint. Hak runs his business like a well oiled machine. Rooms are big, clean, comfortable and excellent value for money. He also includes breakfast in his room rates which is very pleasant. His other meals are delicious. He arranged his tuk tuk driver and our itinery for our 3 days at the... More

We left an item in the room and were already on our way to the bus station Phnom Penh bound,called Hak's, and asked if someone could have the item delivered to the bus station, half-hoping that they will actually still attend to our request. They did. Just in time before our bus left. Small acts of extra services and kindness,... More

I stayed at Hak's House for two months and loved it. The hostel itself is very clean and rooms are spacious with a/c, television and all the western luxuries. A free breakfast with bread, eggs, fruit, and coffee/tea is included. There is also free drinking water provided. Given all this the value is great. The location is a bit outside... More

The staff were helpful. BEST: Hak's tuk-tuk driver - he is very accommodating and helpful. He helped maximize our Siem Reap trip by helping us go to as many temples as we can in the short amount of time we had. Normally, a one day trip to the temples allow 3 temples to be visited, we were able to visit... More

The service here was amazing. Hak emailed us back himself, and was incredibly helpful when asked about transfers from the bus station and ways of getting around The city. The breakfast was included in our room price and it was very good. Well worth the money. Only criticism would be the drainage in the bathroom, it wasn't very efficient and... More

I was there for 4 nights in a double room which is about 10 dollars/night. You can easily share it with someone or go to the dorm. Hak is very nice (as all the people there) and helps you instantly, he orders food for you (which is about 2$) or books your bus... of course the hostel is not perfect,... More

My experience seems in line with the other bad reviews of this place. When I got there, my room was not available. I was given a different room later in the day which was well below expectations. The bathroom did not have a shower curtain, which was fine because the shower did not have much force in any case. The... More