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Heritage Suites Hotel Relais & Chateaux

4.5 of 5
Wat Polanka, Slokram Village, Siem Reap, Cambodia
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Amenities
Special offer
Benz 1962 airportpickup
Ranked #3 of 171 hotels in Siem Reap
5.0 of 5 stars 386 Reviews
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386 reviews from our community

What travellers say about this hotel
  • Tuk Tuk(19)
  • Bungalow suite(16)
  • Steam room(11)
  • Very good(10)
  • Vintage mercedes(8)
  • Pool area(7)
  • Pub street(6)
  • Very friendly(4)
  • Friendly and helpful(3)
  • South East Asia(3)
Traveller rating
    327
    47
    9
    1
    2
Only show reviews for Family (52) | Couples (224) | Business (15)
Date Rating
sandyfeet10
new york
Reviewer
5 reviews
4 of 5 stars Reviewed 21 February 2012 NEW

We spent three nights here and the hotel more than met our expectations.... Pickup at the airport and check in were seamless, greeted by managers Magnus and Baptiste who set a relaxed, welcoming tone. Wonderful rooms, pool, food and excellent service all around. We booked temple tours through the hotel, and our guide was fantastic, well informed and dedicated to... More

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Brave_007
Singapore, Singapore
1 review
5 of 5 stars Reviewed 20 February 2012 NEW

This is a very charming and elegant boutique hotel with a lot of personality in a very convenient location. The rooms are spacious. The food is excellent. The management and staff are very friendly, gracious, and attentive and they go out of their way to accommodate customer needs. On top of that, you will have the privilege of being escorted... More

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diverdoc
Cork, Ireland
Senior Contributor
24 reviews
29 helpful votes
4 of 5 stars Reviewed 17 February 2012 NEW
1
person found this review helpful

This small hotel is comfortable, welcoming and friendly - a perfect base in Siem Reap. The staff are eager to please, and always smiling, and the food is excellent. I was tired after travelling on arrival, and was taken immediately to my room, which was much appreciated - no hanging around reception for the check-in formalities. I had booked a... More

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CricHongKong
Hong Kong
Senior Reviewer
7 reviews
48 helpful votes
5 of 5 stars Reviewed 13 February 2012

The vintage Mercedes at the airport was quite a pleasant surprise for us. It started on a refined note and the rest was up to this start! The hotel staff is very welcoming, dedicated and always does the extra mile to accommodate your needs. They even booked our plane from and to Phnom Penh without any extra charge, just to... More

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Robert F
Irvine, California
Senior Reviewer
10 reviews
5 of 5 stars Reviewed 9 February 2012

Simple a lovely little place. Semi off the beaten path ( not far from downtown). These folks truly understand hospitality. Great rooms, staff, food ! If your looking for a small first class venue this gets a Rob five star rating ... PS I am very picky ! More

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H E
Perth, Australia
1 review
5 of 5 stars Reviewed 7 February 2012

A superior boutique hotel with excellent food and service. This is reason enough to visit Angkor Wat, Try their excursions. Very comfortable ways to visit all sights. H&M More

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Fairmont123
edinburgh
Top Contributor
55 reviews
57 helpful votes
4 of 5 stars Reviewed 6 February 2012

We stayed here for 3 nights over New Year in a deluxe room. The room was very comfortable and peaceful. The breakfast was quite basic and but adequate. The staff were all very helpful and we booked a car through the hotel one day to visit some of the temples which were some distance out of town. This was quite... More

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JCfromLondon
London
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 2 February 2012

Heritage offers a very high standard quality service. Right from the pick-up service from the airport and throughout our stay in the hotel. The staff were amazing... helpful, accommodating, friendly and sincere. The quality of food is excellent. Almost a fine dining but without the high price tag. The service is excellent and menu has a very good selection of... More

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WeeTanWee
Singapore, Singapore
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

The team is excellent and staff is switched on. Very cozy, rooms are huge and lovely. Would not recommend the Deluxe Rooms though. They are alright, but generally small and plain and really not 5* you’d expect from Heritage at all and they really are a far cry from the Bungalow Suites. They are also overlooking the main pathway from... More

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mattyandco
Johor Bahru, Malaysia
Senior Contributor
36 reviews
20 helpful votes
4 of 5 stars Reviewed 31 January 2012

situated a bit out of the centre of the town down a back lane, at first sight you wonder where you have come to, but having been met at the airport by a driver in a vintage mercedes with welcome drinks and a cold towel, we knew this was going to be a good place to stay. The lobby opens... More

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Heritage Suites Hotel Relais & Chateaux Also Known As

  • Heritage Hotel Siem Reap
  • Heritage Siem Reap
Address: Wat Polanka, Slokram Village, Siem Reap, Cambodia

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