I've been going to have lunch every day for some weeks, due our company has an agreement with Ibis food area. The food is good, but there is no always an alternative por vegetarias. The fish is not good. It should be better since Concepción is a good area to get fresh and different kinds of fish. There is no... More

The hotel is clean and the rooms were very well priced for the services offered. The rooms were much more spacious than I anticipated, and there was even an air conditiioner! We were there for a family trip, and while my husband was at work, I wanted to explore the town. Even though my Spanish was limited, the Receptionist staff... More

Awful service. Super slow for everything. No, zero English. The telephonist consistently hung up when confronted with English. Dinner service hopelessly understaffed. Food reasonable. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

An almost brand new hotel. Only 2 years old, as I was told by the receptionist. WIFI Works both in room and lobby, but you have to re-program it every time your turn off your PC. Very nice room with one English speaking TV (BBCWorld News). Airco system Works functions perfectly well. They also have na inroom safe. Good shower... More

It is a classic Ibis hotel: Nice rooms, good facilities, and standard service. As long as you have no problems or special requests the staff is able to handle everything very professional and friendly. Just don't try to clarify any details about your online booking (happened in Spanish, but I guess it doesn't matter), as it might be a better... More

The hotel is the classic Ibis. Service is not bad but is not relevant, in fact, at check in they were quite arrogant. The room seems to be clean but when I looked behind the door, there was a lot of dust. I told the cleaning lady and she inmediately cleaned it. Breakfast is buffet but not very copious. The... More

This hotel was not great but nice. The room is small with just enough space for a built in table and small closet. The laminate flooring in our room was starting to come apart. The bathroom was designed well. The breakfast that they provided for 3300 pesos was very nice. This hotel is located next to a very large mall... More

Great hotel, great value, amazing location... just in front of the biggest mall in Concepcion. You are also close to restaurants, bus stop, hospitals and so on. Worth it!