Good value for money. Service is impeccable. Staff well trained. Rooms are big, nice and clean.
Excellent location.
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- Xiamen Pan Pacific
- Sofitel Xiamen
- Xiamen Sofitel

Good value for money. Service is impeccable. Staff well trained. Rooms are big, nice and clean.
Excellent location.
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I love this hotel. It is minutes from my favorite places in Xiamen (Zhongshan Lu, Gulang yu, Bailuzhou Park, & Haiwan Park. The hotel itself has excellent service. My favorite routine is to stay here, take a tax to Zhongshan Lu for shopping and street food, take the ferry to Gulang Yu for pearl shopping, come back and eat BBQ...
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Have always been staying this hotel when it was under the Sofitel group.
Hotel still looks exactly the same. Service staff seem to have a better command of English now though. However, after 2.5 years since my last visit, Xiamen seems to have changed quite a fair bit. The obvious changes are that, there are more overhead bridges, dustbins and...
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I'm a frequent returning guest, since this property 1st opened as a Sofitel brand product. Throughout the transition to a Pan Pacific brand, this property has maintained a high level of consistency both in its staff service levels and Food & Beverage operations - its frankly difficult to find anything close to the standards offered up by the Pan Pacific...
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I have been staying in the hotels for the couples of years, even before they change its names. Upon on all of my stays, they never disappointed me. They provide consistently high quality of services in a lot of areas, not only limited to Front desk, rooms, Chinese cuisine, bar, business centre, local tours.... Besides, its location is excellent for...
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I enjoyed my stay at Pan Pacific Suzhou in August. That was one of the reasons for me to stay at Pan Pacific Xiamen for two nights during my recent trip to China. I was not disappointed. The room appeared to be renovated recently. It is clean, spacious and tastefully furnished. The many lights and mirrors brighten the room. Most...
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The brand name 'Sofitel' still appears on your credit card statement. But it's a Pan Pacific for quit some time now. We like it. Light spacious rooms with great bathrooms. Quit, even silent rooms. Good value for money. Take a club room, it's worth it.
First time we stayed here, no one at the door to pick up our suitcases....
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Dear Guest,
Thank you for your time to share your experiences with us.
Firstly, I would like to apologise for the unpleasant experiences that you encountered during your first visit. Nevertheless, I am pleased to learn that your second visit with us was an enjoyable one. Thank you for recognizing Mr. Tetsuya in particular, and I am sure to share...
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Overall attention to detail, food and how friendly the employees were just great. This was our first stay and when we come back in March for the Stone Fair we will definetely stay here. We wish we discovered this hotel earlier.
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Dear Guest,
Greetings from Pan Pacific Xiamen, and thank you for sharing your positive experiences with us. We are glad that you enjoyed your stay and Pizza at Pacific Club, and hope to be able to see you again in March during the Stone Fair Convention.
Do let us know if there is anything that we can assist with your...
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Amazing Business Hotel with a first class service! 24h food order service :) very nice restaurants within the hotel and cheap authentic chinese restaurants in the near. Breakfast and Dinner was excellent! Had a stay for 2 days in a standard room with view to the hotel pool. Check-in procedure was fast and without any problems.
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Dear Guest,
Thank you for your great comments regarding the Hotel's facilities and services. It is always a pleasure to be recognized.
We hope to be able to welcome you back to Pan Pacific Xiamen in the near future.
Warmest Regards,
LOO Chooi Li
EAM-Rooms
Pan Pacific Xiamen
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I stayed at this hotel together with my son when we were on a business trip to Shanghai, Beijing and Xiamen on the way back to Istanbul. Our 10 days stays in China was great, but our last stop Xiamen was the best. From the first moment we arrived at 07:00 am from Shanghai, (I thought we were going to...
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Dear Guest,
Warmest greetings from Pan Pacific Xiamen, we trust you and your son had a pleasant flight home!
It is indeed a pleasure to read such positive comments, and I take pride to share your experiences with our associates. We take pride in providing personalised care and developing strong relationships with our guests, and with this, the team at...
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