Perhaps I was more fortunate than some of the other reviewers, but after some waiting (more of that later) I did find myself in quite a comfortable room on a non-smoking floor. Unlike some other places that proudly display dubious 'You are in a non-smoking room' reminders (carefully folded slips of card gingerly placed into the ashtray next to a... More

This hotel has 5 stars, but I think 3.5 stars more appropriate. I gave it 4 stars here, because 3 stars wouldn't do justice to it, but I'm being generous here. Also, since I had a back to back stay with the Jin Jiang Sun hotel in Lanzhou, it is impossible not to make a direct comparison. Although this hotel... More

stayed on business march 20th 2012 rooms are clean and well lit and furnished bed was comfortable room temperature good, except very noisy fan shower spray extremely weak, and hot water/cold mix hard to control breakfast needs a fresh coffee grind machine

We were on a business trip into Lanzhou recently and stayed at this hotel. The food was quite nice - specially the breakfast. I liked the size of the rooms and the hospitality of the hotel staff. The only problem is that the staff barely speaks English. Apart from that challenge, the hotel is great. It is located very centrally... More

A very Chinese hotel with some accommodation to Westerners. We were passing through Lanzhou (twice) on our way to Xiahe and this was what the tour company booked. I dare say it is about as good as it gets

Overall I found they provide me with a poor service. When I check in, they loss my luggage, even so the room are just fine. The buffet selection is simple but the food is discusting, I will not come back the this hotel.

I stayed at the Grand Soluxe on a recent business trip to Lanzhou. My first night, my colleagues and I got absolutely no sleep due to our rooms being way to hot with no way to control the temperature. The heat appeared to be centrally controlled for the whole building and it was set at 28°C. I called reception and... More

This hotel is the first 5 star rating hotel in the city of Lanzhou. It is a very very good luxury hotel for business travelers. Its location is very convenient and the service is high-quality. I love this hotel so much and I will choose this one again if I will go lanzhou next time.

A Chinese five star hotel in a place like Lanzhou doesn't fill you with high expectations but when we walked in the room it was much better than expected. That said we had a room on one of the two VIP floors but when we saw a room on one of the other floors they clearly hadn't had the upmarket... More