We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,579 Shenzhen hotels

Kempinski Hotel Shenzhen

5.0 of 5
Haide Third Road, Houhaibin Road, Nanshan District, Shenzhen 518054, China (Shenzhen Bay Port)
Hotel amenities
Kempinski Hotel Shenzhen
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Booking.com HotelsOne.Com
and 11 more sites!
90%
Ranked #16 of 1,579 hotels in Shenzhen
Most recent review
5 of 5 stars Reviewed 27 April 2013
Faisal B Hong Kong, China
Write a Review

548 reviews from our community

    Trip type
Traveller rating
    214
    275
    45
    13
    1
Date Rating
Hong Kong, China
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 27 April 2013

What a grand hotel - the Kempinski lives up to it's name which makes the top 100 hotels in some countries. Service, decor, size of rooms and the ambiance of a big hotel makes it a great choice while in Shenzen. Complimentary wifi, bathrobes and buffet breakfast at the Seasons. This will be the hotel of choice for me when... More

Was this review helpful? Yes
See 2 more reviews by Faisal B for Shenzhen
LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review
2 May 2013

Dear Mr. Faisal B, Thank you very much for staying with us during your recent visit to Shenzhen. It is our great honor to receive your very positive feedback regarding our products and service. We are so proud and happy to know that you enjoy your stay with us. Dear Mr. Faisal B, we look forward to welcoming you to... More

Marietta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2013

My company was recently in Shenzhen for a medical conference. We stayed at the Kempinski. I thoroughly enjoyed my time there. The food was very good. They offer a laundry service per day. The workout facilites and swimming pool were very nice. It is outside the city near the China border. Cabs are extremely inexpensive so you can get anywhere... More

Was this review helpful? Yes
LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review
26 April 2013

Dear Felice F, Thank you very much for choosing Kempinski Hotel Shenzhen during the Medical Fair period. It is our great pleasure to receive your very positive comments towards our products and service. Your nice comments make our day and we shall endeavor to continuously improve towards exceeding your expectations in the future. Dear Felice F, Once again, many thanks... More

Sao Paulo, SP
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 19 April 2013

The hotel is close to some local market places, such as Carrefour, small shopps. Nice location, good bed on the romm, good bathtube. Small bar, litlle bit dark, but with some good songs. Expensive beer, but you can solve this buying at the market close to the hotel. The service was good as well. The breakfast also very good, with... More

Was this review helpful? Yes
LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review
26 April 2013

Dear Mr. WRWanderley, Thank you for choosing Kempinski Hotel Shenzhen as your preferred choice of accommodation in this vibrant city. Thank you for your time to share with us your valued comments which are truly appreciated. We are sincerely pleased that you were content with our services and wish to express that we shall endeavor to continuously improve towards exceeding... More

long island, ny
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 April 2013

Our five night stay in March was fine, but the hotel could use some sprucing up. The hotel is well-located, with access to the subway right outside. The lobby is vast, but somewhat sterile and dark. Our room was okay, with a very comfortable bed. However, the carpeting in the room was quite worn (down to the concrete below outside... More

Was this review helpful? Yes
LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review
26 April 2013

Dear Idranet, Thank you very much for staying with us during your recent visit to Shenzhen. Thank you very much for your valuable time to provide us with a very comprehensive feedback. It is certainly beneficial to receive such constructive comments and we can assure you we shall continuously endeavor to solve the issues you mentioned. Our sincere apologies for... More

Macclesfield, United Kingdom
Top Contributor
57 reviews 57 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 13 April 2013

This is a great value hotel five star service and rooms in an excellent location near to great shops restaurants and night life. Only thing I can find negative to say about the hotel is that it lacks a real bar and the food choice is limited on western options. However to balance this the staff are good and attentive... More

Was this review helpful? Yes
See 2 more reviews by MalcolmR52 for Shenzhen
LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review
16 April 2013

Dear Mr. MalcolmR52, Thank you very much for staying with Kempinski Hotel Shenzhen during your recent visit to China. It is our great pleasure to know that your enjoy your stay with us. It is certainly beneficial to receive your kind suggestion regarding the food choice in our restaurant. Our culinary team shall continue to work hardly to further improve... More

Bethesda, Maryland
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 March 2013

This is an excellent business hotel in an optimal location. A very short walk to many good shops and restaurants. My stay here was pleasant, problem free, and relatively inexpensive. The breakfast buffet was very good. I would stay here again if business brought me back to Shenzhen.

Was this review helpful? Yes
LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review
6 March 2013

Dear Mr. Alex, Thank you very much for staying with Kempinski Hotel Shenzhen during your February trip to China. We are very happy to know that you enjoy your stay with us. We would like to take this opportunity to thank you for your kind comments and your valuable time to share with us your nice feedback. We are looking... More

Shenzhen, China
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 February 2013

The staff is very friendly and tries to make your stay as comfortable as possible. If you plan to stay more often in a GHA hotel you should ask for a GHA membership which gives you advantages like i.e. room upgrade, late check-out, daily newspaper in your room. If you find an oportunity for improvement, just let them know and... More

Was this review helpful? Yes
See 7 more reviews by Lausbub49 for Shenzhen
LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review
18 February 2013

Dear Mr. Lausbub, It is indeed our great pleasure to have you stay with us during your recent visit to Shenzhen. I wish to take this opportunity to thank you for sharing with us your very kind and positive comments, which is a best gift after our Chinese New Year holiday. Naturally, we are sincerely pleased that you were content... More

Halifax UK
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 31 January 2013

I keep trying other hotels whilst in China but always come back to this one. For the price it compares well with more expensive options and the staff are great. The rooms are good and the food is generally a high standard in all restaurants. Afternoon tea is really nice if you feel like indulging a little

Was this review helpful? Yes
LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review
3 February 2013

Dear Mr. Mike, It was indeed our great pleasure to have you stay with us during your recent visit to Shenzhen and we thank you for choosing the Kempinski Hotel Shenzhen as your preferred choice of accommodation in this vibrant city. I wish to take this opportunity to thank you for your very positive comments towards our staff and our... More

Philadelphia PA
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 23 January 2013

I have stayed in many Kempinski Hotels all over the world and they are always operated to a very high standard. The cleanliness is never a concern, the food delicious, and the furnishings are always elite and of a high quality. The property at Shenzhen met my expectations on these criterion. My only concern with this property is the abysmal... More

Was this review helpful? Yes
LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review
24 January 2013

Dear Mr. Bob, Thank you so much for staying with Kempinski Hotel Shenzhen during your recent visit to China. It is our great honor to receive your very kind and positive comments to our hotel and to the Kempinski Group. Thank you so much for raising your concern regarding the slow WLAN and LAN access. We are now working closely... More

Arezzo, Italia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 20 January 2013

in the last four months. I stayed at this hotel two times for many weeks. Overall, the Hotel is good: rooms are clear, staff is affable, restaurant is appreciable. But something is still missing for a 5 stars hotel: rooms are without wifi connection (the service should have been available since last december 2012 but on January 2013 is still... More

Was this review helpful? Yes
LynnXiao, Public Relations Manager at Kempinski Hotel Shenzhen, responded to this review
24 January 2013

Dear Mr. piktor, It was indeed our great pleasure to have you stay with us during your recent visit to Shenzhen and we thank you for choosing the Kempinski Hotel Shenzhen as your preferred choice of long-staying accommodation in this vibrant city. Your kind comments therein are truly appreciated yet we are naturally concerned regarding the no stable wifi connection... More

 
 
Kempinski Hotel Shenzhen
Check-in Check-in Check-out Check-out
 
 
Crowne Plaza Shenzhen Longgang City Centre
Great value on a similar hotel
Shenzhen, Guangdong
4.5 of 5 stars 56 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Shenzhen
Trendy
Langham Place, Mongkok, Hong Kong
Langham Place, Mongkok, Hong Kon... 4.5 of 5 stars 2,989 reviews
Romantic
The Venice Hotel Shenzhen
The Venice Hotel Shenzhen 4.5 of 5 stars 663 reviews
Good for business
Sheraton Dameisha Resort
Sheraton Dameisha Resort 4.5 of 5 stars 880 reviews
Near the beach
Panglin Hotel
Panglin Hotel 4.0 of 5 stars 375 reviews
Show Prices ABS:HotelCheckRates-d305813?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d304914?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d657846?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d459982?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Shenzhen hotels
JW Marriott Hotel Shenzhen 4.5 of 5 stars 358 reviews InterContinental Shenzhen 4.5 of 5 stars 720 reviews Crowne Plaza Shenzhen Longgang C... 4.5 of 5 stars 56 reviews The Ritz-Carlton, Shenzhen 4.5 of 5 stars 323 reviews
Show Prices ABS:HotelCheckRates-d1235876?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d649627?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2089179?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1396526?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 1,579 hotels in Shenzhen, ranked by popularity

Been to Kempinski Hotel Shenzhen? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Kempinski Hotel Shenzhen

Also Known As:
Shenzhen Kempinski Hotel
Address: Haide Third Road, Houhaibin Road, Nanshan District, Shenzhen 518054, China
Region: China > Guangdong > Shenzhen > Shenzhen Bay Port
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 1,579 hotels in Shenzhen
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Kempinski Hotel Shenzhen is located in Nanshan District. The hotel has convenient accessibility to the Shenzhen Bay Bridge providing immediate access to Hong Kong. The hotel design was inspired by a well-known poem by Southern Song Dynasty poet Xin Qiji. To be one of the city’s leading luxury hotels, the Kempinski Hotel Shenzhen comprises of 390 super-king comfort bed guestrooms featuring flat screen TV and in-bath television in all suite rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Stentorian NV, Agoda, Travelocity, Otel, Venere, Olotels, EasyToBook, Priceline, Hotels.com, Ctrip DaoDao, Tingo and HotelsClick so you can book your Kempinski Hotel Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Kempinski Hotel Shenzhen, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Kempinski Hotel Shenzhen
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices