My hubby and I stayed there for our pre wedding photo shooting. The whole experience is wonderful. We had a little problem at the start as Agoda did not send my honeymoon room request to the hotel but they fixed it the second day. The beach is gorgeous so as the garden and pool. We took beautiful pictures everywhere. All... More

I enjoyed my stay with my family last week and joined their 5th anniversary activities! I enjoyed breakfast and Chinese restaurant. Staff was so caring and attentive. I was in Club Ocean View Room and could go to Club Lounge to enjoy 5 meals a day! This is a great value. And I also took a free Mercedes Benz to... More

It was our first trip to Hainan, and the first time to stay with Ritz-Carlton Sanya. Most staff were friendly, but not enough manning sometime I feel. The most impressive things are kids facilities, my kids just loved Uncle Martin's Garden a lot. Overall, it's a very nice hotel to stay and we're sure to come back again.

I don't think I need to say too much about the brand and the hotel. I went to Sanya with my mom in 2011, and it was the third time I visited the city. Ritz Carlton Sanya was definitely the best. We booked an ocean view room, and they upgraded us to the club level. The view from my room... More

let's get the negatives out of the way. first, the sand restaurant. i thought the food was mediocre and the service inattentive at dinner service.ok, negatives out of the way. let's start at check-in. i was greeted by Shirley, who i believe supervises the front desk operation. she was AMAZING. she made me feel right at home before i spent... More

Ritz Sanya is a nice property. If I were here solo or with my husband, it would be fine. With young kids... there are much better places in Sanya. That said, when I think of the Ritz, I think of being someplace special... and you pay to be someplace special. I think other properties that are not "of the same... More

The Ritz does its thing. I was here for a business meeting, and the location is great, the service is awesome, and the food tremendous. However, what keeps it from a five star rating is the fact that it is in Sanya. Not the Ritz's fault that the snorkeling and diving is lackluster here. It cannot compete geographically with the... More

I stayed from 28 – 31st January 2013 and having paid about USD 750 per night for the Club Ocean View, I had high expectations from Ritz Carlton. Sad to say I was extremely disappointed and it was not worth at all spending the money in Ritz. Ritz could not even match hotels like Mandarin Oriental and Shangri-La in every... More

This is a great hotel. They have the best service one can imagine. The restaurants in the hotel are fabulous. And the breakfast buffet is fantastic - all sorts of foods, from sushi to Chinese, to Eggs Benedict, omelets made to order, great espresso, fresh fruit juices, more. And the pastries are perfection. The room we had was the deluxe... More