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Pullman Sanya Yalong Bay Resort Reviews, Sanya

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Pullman Sanya Yalong Bay

4.5 of 5
Yalong Bay, Hainan, Sanya 572000, China
Hotel amenities
Pullman Sanya Yalong Bay
428 traveller photos
Ranked #22 of 795 hotels in Sanya
4.5 of 5 stars 615 Reviews
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615 reviews from our community

Traveller rating
    321
    239
    39
    10
    6
See reviews for
Families
44
 
Couples
70
 
Solo
7
 
Business
6
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Shanghai, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Fantastic Stay”
5 of 5 stars Reviewed 12 May 2013 NEW

Mr. Douet ensured that our stay was a memorable one, we absolutely loved the Myanmar Villa, the hotel surroundings, and the little beach spot they have is lovely too. We really appreciate everything the helpful staff did for us, and plan to return in the future.

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ThierryDouet, General Manager at Pullman Sanya Yalong Bay, responded to this review
14 May 2013

Dear guest, We would like to thank you for taking the time to complete your review following your recent visit at Pullman Yalong Bay Resort & Spa. We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. Your kind words have been passed on to... More

Sanya, China
1 review
“Wonderful surprise”
5 of 5 stars Reviewed 11 May 2013 NEW

I stayed there one night with no expectation, and I was surprised, I mean positively surprised, but the quality of the hotel resort : Good service, great food, and fantastic villas. I stayed in villa 8050 and enjoyed the design of the rooms, the great pool, and all amenuities ( I had not seen my favorite R&G bath products for... More

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ThierryDouet, General Manager at Pullman Sanya Yalong Bay, responded to this review
14 May 2013

Dear guest, We would like to thank you for choosing Pullman Sanya Yalong Bay Resort & Spa as your accommodation choice during your recent stay in Sanya and for taking the time to complete your review. We are very pleased to read that you appreciated the assistance of our staff and enjoyed your visit in our hotel. It is always... More

Shenzhen, China
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
59 helpful votes 59 helpful votes
“What a boring hotel”
4 of 5 stars Reviewed 10 May 2013

I spent three nights this week in this hotel, and left totally bored. I stayed in a pool view room, which was comfortable, but showing its age - needed a mid life overhaul, but also some paint. The walls in the rooms allow a lot of noise from neighbouring rooms to pass through, and alas the Chinese guests who make... More

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ThierryDouet, General Manager at Pullman Sanya Yalong Bay, responded to this review
13 May 2013

Dear guest, We sincerely appreciate you taking the time to send give us your feedback with your review on trip advisor. We regret that some aspects did not quite meet your expectations. Your remark on our breakfast has been carefully noted and we can assure you that the necessary steps have been taken to avoid such inconvenience in the future.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“very unpleasant experience (due to poor staff service)”
1 of 5 stars Reviewed 7 May 2013 via mobile

we stayed at a villa which has its own swimming pool. the hardware is a bit old but the setup is quite nice. On one of the evenings, there was no electricity in our area of the city. The hotel staff did warn us ahead of the time. We lost electricity shortly after mid-night. After a whole night of tossing... More

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ThierryDouet, General Manager at Pullman Sanya Yalong Bay, responded to this review
13 May 2013

Dear guest, We would like to thank you for choosing to stay with Pullman Sanya Yalong Bay Resort & Spa during your recent visit to Sanya and for sharing your comments with us. We regret that some aspects of our service did not quite meet your expectations. it's feedback such as yours that enables us to reinforce the quality of... More

Shanghai
Top Contributor
61 reviews 61 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
179 helpful votes 179 helpful votes
“BEST PRIVATE resort experience in China”
5 of 5 stars Reviewed 20 April 2013

This, by far, is the best, private resort experience I've had in 9 years living in China. This is my 4th trip to Sanya, previous ones were terrible (see the review of the Day's Inn). Friends had told me about the Pullman Villa's, and I decided to try. I stayed for a few days in a Myanmar Villa, and from... More

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Was this review helpful? Yes 1
ThierryDouet, General Manager at Pullman Sanya Yalong Bay, responded to this review
23 April 2013

Dear guest, We would like to thank you for choosing Pullman Sanya Yalong Bay Resort & Spa as your accommodation choice during your recent stay in Sanya and for taking the time to complete your review. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Meanwhile, we are very pleased to... More

Shenyang, China
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
5 helpful votes 5 helpful votes
“Clean, good food, activities available”
4 of 5 stars Reviewed 10 April 2013

We stayed in the hotel for a week which collided with the Boao conference. Due to this conference some streets were closed off but the hotel informed us per e-mail in advance. As we didn't have a rental car etc this caused no problems for us, and if we would have had one the hotel was ready to help. The... More

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ThierryDouet, General Manager at Pullman Sanya Yalong Bay, responded to this review
16 April 2013

Dear guest, We would like to thank you for choosing to stay with Pullman Sanya Yalong Bay during your recent visit in Sanya and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us. Your comments on the service and quality provided in our hotel will be shared with the whole... More

shanghai
1 review
“wont come again”
3 of 5 stars Reviewed 6 April 2013

swimming pool is too cold to swim at the april.,not elect warm pool as another Pullman Sanya.. restuant service is good and warm， room is very old and direty，can see not well maintenance at all. Hotel should be 4+ star, but front desk service like 2 star. As Marriot gold Member and Le Club Accorhotels Platinum member, we won't come... More

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Review collected in partnership with Accorhotels.com

ThierryDouet, General Manager at Pullman Sanya Yalong Bay, responded to this review
6 April 2013

Dear guest, We sincerely appreciate you taking the time to send give us your feedback with your review on trip advisor, Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests. It allows us to ensure and improve the quality of service we want... More

Melbourne, Australia
1 review
“Yarlong Bay peace and tranquilty”
5 of 5 stars Reviewed 2 April 2013

My fiance and I stayed at the Pullman after recommendation from a friend .From the moment we arrived we found the staff very helpful and professional.The reception and bar area being large and open and being made of timber gave a more natural and peaceful ambiance .After a short trip in a buggy to our Thai villa ,the villa more... More

Was this review helpful? Yes
ThierryDouet, General Manager at Pullman Sanya Yalong Bay, responded to this review
6 April 2013

Dear Guest, We would like to thank you for taking the time to complete your review following your recent visit at Pullman Sanya Yalong Bay Resort & Spa. We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. Your feedback is extremely valuable to us... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“No direct access private beach”
4 of 5 stars Reviewed 23 March 2013

Facilities is a little bit old. Most of the wooden decoration outside my room are deteriorated. Size of this hotel is not as large as recently hotel built in Sanya Size of swimming pool is relatively small as compared to the nearby hotels, but acceptable. Private beach cannot directly accessible but commuted by electrical golf car, this is the most... More

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Review collected in partnership with Accorhotels.com

ThierryDouet, General Manager at Pullman Sanya Yalong Bay, responded to this review
30 March 2013

Dear guest, We would like to thank you for choosing to stay with Pullman Sanya Yalong Bay Resort & Spa during your recent visit to Sanya and for sharing your appreciation with us. it's feedback such as yours that enables us to reinforce the quality of our service and food,and we really appreciate your constructive comments. We are delighted to... More

Shanghai, China
1 review
“First time Villa Trip”
5 of 5 stars Reviewed 12 March 2013

This is the first time for our family trip and there is a big surprise when we checked in Pullman, Sanya, was upgraded to the Thai Villa without extra fee. The big house, private pool and good car service makes us feel no difference as staying at hotel. The bleach is too far from the hotel, however, it just takes... More

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

ThierryDouet, General Manager at Pullman Sanya Yalong Bay, responded to this review
13 March 2013

Dear guest, We would like to thank you for choosing to stay with Pullman Sanya Yalong Bay Resort & Spa during your recent visit to Sanya and for sharing your appreciation with us. it's feedback such as yours that enables us to reinforce the quality of our service ,and we really appreciate your constructive comments. We are delighted to learn... More

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Hotel Summarization (Beta)

What travellers say

  • “Golf cart” (7)
  • “Private pool” (6)
  • “Chinese restaurant” (4)
  • “Thai villa” (3)
  • “Very good” (3)

What travellers search

  • pullman sanya yalong bay resort & spa

Additional Information about Pullman Sanya Yalong Bay

Address: Yalong Bay, Hainan, Sanya 572000, China
Region: China > Hainan > Sanya
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotels in Sanya
#64 Best Value Hotels in Sanya
Price Range: $$
Hotel Class:4.5 star (4.5*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Booking.com, Hotels.com, Ctrip DaoDao, Agoda, Orbitz and Elong so you can book your Pullman Sanya Yalong Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Sanya Yalong Bay Hotel Sanya
Pullman Sanya Yalong Bay Hotel
Accor Sanya Yalong Bay

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Pullman Sanya Yalong Bay
Yalong Bay, Hainan
Sanya 572000
China
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