This modern, luxury hotel is in an excellent location for walking to the lively shopping area. We were able to park outside right in front of the entrance. Check-in was easy and the service staff were very professional. The room was large and well-appointed, and the large bath had a separate tub and shower. There was some wear and tear... More

A nice hotel in the city centre of Suzhou. Location is good. The room was clean and also the bed was of western standard. However, every morning from 6:00 am, the music on all loudspeakers started with loud piano music which wake me up way before planned wake up time. The hotel did not understand the problem, so I suggested... More

Very good hotel, used to be Soffitel. Still meets western standards in all respects. We were upgraded to a superior room and that was really cool. Very good service, managed to get train tickets as the ticket office at the station had already stopped selling them.

It was sofitel hotel previously. The front office staff were helpful as they tried to meet my need regarding the quiet room request. The rooms are spacious and clean. The gym is relatively new. the price is very reasonable and it is most convenient to down town. Coffee shop staff are very friendly and smart as a staff gave us... More

Check in was quick. The spacious room had modern furnishings. The bathroom had a walk in shower with a separate bath. Air conditioning worked well. Breakfast was good. Good staff. I loved staying at this hotel.

Hotel staff was friendly. Location was very accessible: near the train station and tourist spots. The rooms were clean as well. Although you need to deposit another 500rmb for wifi access, overall service was great.

I stayed here for 1 night so I could get two days of sightseeing in Suzhou from my base in Shanghai. The hotel is superb - staff who go above and beyond the call of duty, very nicely decorated, lovely room, great location... Highly recommended. I would suggest investing in a good map of Suzhou though as the one provided... More